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NEOTECH

DASCOM Direct Thermal Card Printer DC-2300

DASCOM Direct Thermal Card Printer DC-2300

Regular price Dhs. 4,599.00 AED
Regular price Dhs. 5,098.00 AED Sale price Dhs. 4,599.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM DC-2300 Direct Thermal Card Printer – Fast and Reliable

Overview:

The DASCOM DC-2300 Direct Thermal Card Printer is designed for businesses and organizations that need a reliable, efficient solution for printing membership cards, ID cards, and other types of plastic cards. This model stands out for its ease of use and maintenance, making it a practical choice for various professional settings.

Product Description:

The DASCOM DC-2300 utilizes direct thermal printing technology to produce high-quality, durable cards quickly and efficiently. This printer is especially suited for producing short-run card batches, perfect for small to medium-sized businesses that require flexible, on-demand printing. Its compact design and straightforward operation make it an excellent addition to any office or service desk.

Key Features:

  • Direct Thermal Printing: Ensures sharp, durable prints with lower maintenance requirements.
  • Fast Print Speeds: Capable of printing cards at a rapid pace, reducing wait times.
  • Compact and Sleek Design: Fits easily into any workspace without taking up significant room.
  • User-Friendly Interface: Simplifies the printing process, allowing for quick setup and operation.

Product Quality and Performance:

The DASCOM DC-2300 is built for continuous use, offering consistent and reliable performance. It's engineered to meet the demands of frequent card printing, providing crisp, clear output every time. This printer is an ideal choice for organizations that value both quality and efficiency in their card printing operations.

Specifications:

  • Printing Technology: Direct thermal.
  • Resolution: 300 dpi for clear and detailed card printing.
  • Print Speed: Up to 180 cards per hour.
  • Card Format: Supports standard CR80 card size.
  • Connectivity: USB interface for simple integration.

Purpose of Use:

This printer is particularly useful for printing employee IDs, membership cards, visitor badges, and promotional cards for events. It serves industries such as hospitality, retail, healthcare, and corporate environments where ID or membership verification is required.

How to Use:

To use the DASCOM DC-2300, simply install the printer drivers on a compatible computer, connect the printer via USB, load the card stock, and start printing. Routine cleaning and occasional firmware updates will help maintain the printer's optimal performance.

Supported OS/Application/Industries:

The printer supports Windows operating systems, making it compatible with most business environments. It is suitable for any industry that requires reliable, on-demand card printing.

Benefits & Compatibility:

The DASCOM DC-2300's direct thermal printing technology eliminates the need for ink or toner, reducing running costs and maintenance. This makes it an economical choice for businesses looking to manage their overhead while still producing high-quality cards.

Warranty and FAQs:

Comes with a standard manufacturer’s warranty. For more detailed information, customers can access FAQs on the NEO Digital support page or contact our customer service team directly.

Delivery Services (UAE):

NEO Digital ensures that all DASCOM printers are delivered efficiently and safely across the UAE, providing customers with a hassle-free setup experience.

After Sales Support:

Our after-sales support team is dedicated to providing you with all the necessary assistance to ensure that your DASCOM DC-2300 printer performs at its best, maximizing productivity and satisfaction.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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