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DASCOM Direct Thermal Card Printer DC-3300

DASCOM Direct Thermal Card Printer DC-3300

Regular price Dhs. 9,498.00 AED
Regular price Dhs. 10,389.00 AED Sale price Dhs. 9,498.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM DC-3300 Direct Thermal Card Printer – Superior Quality and Efficiency


The DASCOM DC-3300 Direct Thermal Card Printer is engineered for organizations that require high-performance, reliable card printing solutions. It is particularly suitable for producing ID cards, membership cards, and security badges with advanced security features and superior print quality.

Product Description:

The DC-3300 uses direct thermal printing technology to deliver high-quality, durable cards with excellent precision and clarity. This printer is ideal for medium to large-sized businesses or organizations that need a dependable solution for their frequent card printing needs. With its robust design and enhanced features, the DC-3300 offers improved print speeds, higher resolution, and advanced encoding options.

Key Features:

  • Direct Thermal Technology: Provides high-quality, fade-resistant printing suitable for frequent handling.
  • Enhanced Print Quality: 300 dpi resolution ensures sharp and clear images and text.
  • Fast Print Speeds: Efficiently produces cards to keep up with demanding business environments.
  • Advanced Encoding Options: Supports magnetic stripe, RFID, and smart card encoding for versatile card applications.

Product Quality and Performance:

The DASCOM DC-3300 stands out for its durability and reliability in high-volume settings. It consistently delivers professional-grade cards that meet the exacting standards of security and quality required by today's industries.


  • Printing Technology: Direct thermal.
  • Resolution: 300 dpi.
  • Print Speed: Up to 200 cards per hour.
  • Card Format: Supports standard CR80 card size.
  • Connectivity: USB, Ethernet for networked environments.

Purpose of Use:

This printer is well-suited for creating employee IDs, secure access control badges, and sophisticated membership cards for sectors like corporate offices, educational institutions, and healthcare facilities, where card security and integrity are paramount.

How to Use:

Install the printer by connecting it to your network or via USB, load the appropriate card stock, set up the encoding and print settings through its comprehensive software suite, and commence printing. Regular maintenance, such as cleaning the print head and rollers, ensures consistent performance and longevity.

Supported OS/Application/Industries:

The DASCOM DC-3300 is compatible with various operating systems, including Windows, making it adaptable to a wide range of professional settings and applications.

Benefits & Compatibility:

The printer’s high-resolution and fast printing capabilities make it an essential tool for organizations that require efficient, reliable card production. Its advanced encoding features provide the flexibility to meet diverse security requirements, enhancing the functionality of the printed cards.

Warranty and FAQs:

The DC-3300 comes with a standard manufacturer's warranty. Extended warranty options and detailed FAQs are available on the NEO Digital support page, or customers can contact our customer service directly for more personalized support.

Delivery Services (UAE):

NEO Digital ensures prompt and secure delivery of the DASCOM DC-3300 across the UAE, emphasizing customer satisfaction and efficient service.

After Sales Support:

Our dedicated after-sales support team is committed to providing comprehensive assistance and technical support to ensure your DASCOM DC-3300 meets and exceeds your printing needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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