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DASCOM Thermal Printer DL-200

DASCOM Thermal Printer DL-200

Regular price Dhs. 1,305.00 AED
Regular price Dhs. 1,355.00 AED Sale price Dhs. 1,305.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM DL-200 Thermal Printer – High Efficiency and Reliability


The DASCOM DL-200 Thermal Printer is built to handle high-volume printing tasks with ease, making it an excellent choice for businesses that require a reliable and efficient printing solution. This model is particularly suited for industries such as retail, manufacturing, and healthcare where quick, clear label, and receipt printing is essential.

Product Description:

The DL-200 features advanced thermal printing technology, ensuring fast print speeds and high-quality output without the need for ink or toner. It is designed to work seamlessly in demanding environments, providing consistent results with minimal maintenance. With its robust construction and easy-to-use features, the DL-200 is an ideal choice for any business looking to improve its operational efficiency.

Key Features:

  • High-Speed Printing: Delivers fast print outputs to keep pace with busy work environments.
  • Durable Design: Constructed to withstand the rigors of daily use in high-traffic settings.
  • Easy Integration: Compatible with various operating systems and software applications, facilitating seamless integration into existing setups.
  • Energy Efficient: Utilizes advanced thermal technology for energy-saving operation.

Product Quality and Performance:

The DASCOM DL-200 is renowned for its durability and performance, providing reliable operation over its lifespan. Its ability to produce high-quality prints at impressive speeds ensures that it can meet the demands of high-volume printing tasks.


  • Printing Method: Direct thermal.
  • Resolution: 203 dpi.
  • Print Speed: Up to 6 inches per second.
  • Connectivity: USB, Serial, and optional Ethernet.
  • Max Print Width: 4 inches.

Purpose of Use:

Ideal for printing labels, receipts, and tickets in settings such as retail stores, shipping operations, and medical facilities. The DL-200’s speed and reliability make it suitable for applications where efficiency is critical.

How to Use:

Connect the printer to your computer or network, load the thermal paper or labels, set up the necessary drivers or software, and start printing. Regular cleaning and proper maintenance will ensure the printer continues to operate efficiently.

Supported OS/Application/Industries:

The DL-200 supports various operating systems including Windows, making it versatile for use in multiple sectors such as retail, logistics, healthcare, and more.

Benefits & Compatibility:

The DL-200 enhances productivity with its quick print speeds and reduces operational costs by eliminating the need for ink or toner cartridges. Its compatibility with a wide range of media types adds to its versatility, making it a practical choice for diverse business needs.

Warranty and FAQs:

Comes with a standard manufacturer’s warranty. Extended warranty options and detailed FAQs are available on the NEO Digital support page or through direct customer service interactions.

Delivery Services (UAE):

NEO Digital offers reliable and timely delivery services across the UAE, ensuring that your printer setup is straightforward and hassle-free.

After Sales Support:

Our dedicated after-sales support team is available to provide assistance with any technical issues or questions, ensuring that you can maximize the utility of your DASCOM DL-200.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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