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Dascom DL-310 High-Speed 300 DPI Printer

Dascom DL-310 High-Speed 300 DPI Printer

Regular price Dhs. 2,650.00 AED
Regular price Dhs. 2,850.00 AED Sale price Dhs. 2,650.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the DL-310 Printer with high-speed 300 dpi printing, multiple connectivity options, and easy media loading. Perfect for logistics, hospitality, and healthcare. Buy now!


The DL-310 printer is designed to boost productivity with its impressive speed, ease of use, and versatile connectivity options. This printer is perfect for industries like logistics, hospitality, food service, and healthcare, offering reliable performance and high-quality printing.

Product Description

The DL-310 printer offers high-speed printing at 300 dpi, ensuring clear and precise prints every time. With multiple connectivity options, including USB, Ethernet, and WiFi, this printer is designed for easy integration into any workspace. It supports various media types and sizes, making it a versatile choice for diverse printing needs. The DL-310 is equipped with a standard black mark sensor and USB interface, with optional Ethernet and WiFi interfaces available.

Key Features

  • High-Speed Printing: Prints at 102 mm/s (4 ips) for efficient and fast output.
  • High Resolution: 300 dpi for sharp, detailed prints.
  • Versatile Media Handling: Supports black labels, gap labels, continuous labels, and thermal paper.
  • Easy Media Loading: Simplifies the process of changing media, saving time and effort.
  • Multiple Connectivity Options: Includes USB as standard, with optional Ethernet and WiFi.
  • Emulation: Compatible with ZPL II (Zebra®), EPL (Eltron®), and TSC®.

Product Quality and Performance

The DL-310 printer is designed for durability and reliability, with a printhead life of 50 km (31 miles) or at least 6 months after initial purchase. Its robust construction ensures consistent performance even under heavy use. Customer testimonials highlight its dependability and ease of use, making it a trusted choice for various industries.


  • Print Speed: 102 mm/s (4 ips)
  • Print Width: 108 mm (4.25”)
  • Printing Method: Direct thermal / thermal transfer
  • Print Length: 6.4 mm to 812 mm (0.25" to 32")
  • Resolution: 300 dpi
  • Memory: 16 MB SDRAM, 8 MB Flash
  • Standard Connectivity: USB (2.0 Full Speed)
  • Optional Connectivity: RS232 DB9, parallel (Centronics), Ethernet 10/100M, WiFi (802.11 B/G/N), Bluetooth
  • Standard Emulation: EPL, ZPL II, TSC
  • Physical Weight: < 3 kg (< 7 lbs)
  • Physical Size: 265 x 255 x 490 mm (10.43 x 10.04 x 19.3 inches)

Purpose of Use

The DL-310 is ideal for businesses that require high-quality, reliable printing in various applications such as logistics, hospitality, food service, and healthcare. It is perfect for printing labels, receipts, and other essential documents with precision and speed.

How to Use

To use the DL-310 printer, connect it via the available interfaces (USB, Ethernet, WiFi). Load the media and set up the printer using the intuitive interface. Follow the straightforward instructions for optimal performance and maintenance, ensuring efficient and trouble-free operation.

Supported OS/Application/Industries

This printer is compatible with various operating systems, including Windows XP, 2003, Vista, Win 7, Win 8, and Windows 10 (32/64 bits). It is suitable for industries such as logistics, hospitality, food service, and healthcare, supporting diverse applications like label printing and receipt generation.

Benefits & Compatibility

The DL-310 offers numerous benefits, including high-speed printing, versatile media handling, and multiple connectivity options. Its compatibility with various operating systems and industry standards ensures it meets diverse business needs, enhancing productivity and efficiency.

Warranty and FAQs

The printer comes with a standard warranty. For detailed FAQs and support, please refer to the Neotech product services page. In case of product failure, contact our sales representative for assistance. If the issue persists, the RMA (Return Merchandise Authorization) procedure will be initiated.


The DL-310 is securely packaged, with dimensions of 265 x 255 x 490 mm and a weight of less than 3 kg. This ensures safe delivery and easy handling.

Shop Today & Receive Your Delivery Across the UAE!

Shop today and enjoy reliable, timely, and secure delivery services across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our efficient delivery system ensures you receive your products swiftly.

Best Price Guarantee

We offer the best prices for the DL-310 Printer. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE, and get the best value for your money.

After Sales Support

We prioritize our customers and provide exceptional after-sales support. Our team is available to assist with any technical issues or questions, ensuring a smooth and satisfactory experience.

Request for Customer Reviews and Testimonials

We value your feedback. Share your positive experiences with the DL-310 Printer through reviews or testimonials, helping other customers make informed decisions.

Stock Availability

While we strive to keep our inventory updated, stock availability cannot be guaranteed at all times. We will notify you promptly if any items in your order are out of stock. For time-sensitive orders, please contact us to verify availability before placing your order.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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