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DASCOME 24 Pins 136-col. Dot Matrix printer 2810

DASCOME 24 Pins 136-col. Dot Matrix printer 2810

Regular price Dhs. 9,474.00 AED
Regular price Dhs. 9,546.00 AED Sale price Dhs. 9,474.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM 2810 Dot Matrix Printer – Reliable High-Capacity Printing


The DASCOM 2810 Dot Matrix Printer is crafted for enterprises that demand robust, high-volume printing capabilities. Ideal for industries such as logistics, finance, and manufacturing, this printer excels in delivering consistent, high-quality prints for a variety of document needs.

Product Description:

The DASCOM 2810 features a 24-pin print head capable of handling up to 136 columns, making it suitable for wide-format documents and multi-part forms. It combines powerful performance with exceptional durability, designed to withstand intensive use in commercial environments. This printer offers versatile paper handling and multiple connectivity options, ensuring it can integrate seamlessly into any workflow.

Key Features:

  • High-Quality Printing: 24-pin technology ensures sharp, clear printouts, ideal for detailed text and graphics.
  • Wide-Format Support: Accommodates documents up to 136 columns wide.
  • Robust Paper Handling: Effectively manages single sheets, continuous feed paper, and multi-part forms.
  • Durable Build: Engineered to endure rigorous printing demands with minimal maintenance.

Product Quality and Performance:

Known for its reliability and endurance, the DASCOM 2810 is built to perform under pressure and maintain high output standards. Its rugged construction is designed for longevity and continuous operation, making it a valuable asset for businesses with heavy printing requirements.


  • Printing Method: Impact dot matrix.
  • Number of Pins: 24 pins.
  • Maximum Print Width: 136 columns.
  • Print Speed: Up to 480 cps (characters per second).
  • Connectivity: USB, Parallel, and optional Ethernet.
  • Ribbon Life: Up to 7 million characters.

Purpose of Use:

This printer is especially valuable in settings requiring the production of invoices, shipping documents, and financial statements that involve multiple copies. It is ideally suited for sectors such as wholesale, logistics, and governmental operations where document accuracy and print durability are crucial.

How to Use:

To operate the DASCOM 2810, connect it to a power source and your computer system via USB, parallel, or Ethernet, load the required paper or forms, configure the print settings through the control panel or connected software, and start printing. Regular maintenance, including ribbon replacement and print head cleaning, will enhance performance and extend the printer’s lifespan.

Supported OS/Application/Industries:

The printer is compatible with various operating systems, including Windows, making it adaptable for integration into diverse business IT infrastructures. It's particularly effective in environments that require robust, reliable document printing.

Benefits & Compatibility:

The DASCOM 2810 boosts productivity with its high-speed printing capabilities and is capable of handling complex, multi-part printing tasks. Its adaptability to various paper types and its robust design make it a practical choice for businesses looking for a dependable, long-term printing solution.

Warranty and FAQs:

Includes a standard manufacturer’s warranty with options for extended coverage. Detailed FAQs and support can be accessed on the NEO Digital support page or through customer service.

Delivery Services (UAE):

NEO Digital provides efficient and secure delivery services across the UAE, ensuring your printing setup is implemented swiftly and effectively.

After Sales Support:

Our after-sales support team offers comprehensive service, from installation guidance to troubleshooting and maintenance, ensuring your DASCOM 2810 meets all your printing needs.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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