NEOTECH
Datalogic Gryphon GM4500 Wireless 2D & 1D Barcode Scanner
Datalogic Gryphon GM4500 Wireless 2D & 1D Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Datalogic Gryphon GM4500 is a powerful, wireless 2D & 1D barcode scanner that ensures fast, accurate scans for retail, healthcare, and warehousing applications. This Bluetooth-enabled device offers a wide VGA resolution of 752 x 480 pixels, allowing it to capture barcodes from various angles with high precision. Its omnidirectional scanning and rugged IP52 design make it a versatile and durable choice for high-traffic environments.
Product Description
The Datalogic Gryphon GM4500 combines mobility and precision, featuring Bluetooth wireless connectivity and the ability to scan 1D, 2D, postal, and stacked barcodes. With an ergonomic design and lightweight build at just 161 grams, it’s comfortable for extended use. The IP52 environmental sealing ensures durability against dust and water splashes, while the device’s wide scan angle, covering pitch, roll, and yaw, supports quick and accurate scanning from various orientations.
Ideal for high-volume scanning environments, this device operates efficiently with an input voltage range of 4.5 - 14 VDC and supports a symbol contrast of 25% for clear visibility, even in low-light conditions.
Key Features
- Omnidirectional Scanning: Quick, seamless 1D and 2D scanning from any angle
- Wireless Flexibility: Bluetooth connectivity for a clutter-free workspace
- High-Resolution Imaging: 752x480 pixel resolution for clear, precise scans
- Rugged Design: IP52 rating, ideal for dusty or splash-prone environments
- Ergonomic Build: Lightweight and easy to handle, suitable for long-term use
- Wide Compatibility: USB interface for easy integration with various systems
Product Quality and Performance
Built for speed and durability, the Gryphon GM4500 meets high industry standards. The Bluetooth connection ensures minimal interference, allowing operators to work efficiently without lag or delay. Its advanced imaging technology captures barcodes on multiple surfaces and orientations, reducing misreads and enhancing overall productivity.
Specifications
- Brand: Datalogic
- Resolution: Wide VGA 752 x 480 pixels
- Max Paper Size: N/A
- Scan Speed: Fast omnidirectional scanning
- Dimensions: 16.6 x 6.8 x 10.9 cm
- Weight: 161 g
- Interface Type: USB
- Warranty: 1 year
Purpose of Use
The Gryphon GM4500 is versatile across retail checkout, inventory management, and healthcare patient tracking, providing reliable scanning in fast-paced environments.
How to Use
- Connect wirelessly via Bluetooth to the host device.
- Hold the scanner close to the barcode and aim using the omnidirectional scanning lens.
- Scan 1D or 2D codes instantly; the wide VGA resolution ensures precise, accurate scans.
Supported Industries
- Retail and Grocery: For quick product checkouts and stock-taking
- Healthcare: Ensures precise scanning for patient management
- Warehouse and Logistics: Ideal for high-volume, long-range scanning
Benefits & Compatibility
- Enhanced Mobility: Bluetooth wireless capability ensures flexibility in busy environments.
- Precision Scanning: Designed to minimize scanning errors, supporting user efficiency.
- Durable and Reliable: Built with IP52 environmental sealing for challenging conditions.
Warranty and FAQs
- Warranty: 1-year warranty on manufacturing defects.
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FAQs:
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What barcode types are supported?
Supports 1D, 2D, postal, and stacked codes. -
Does it work wirelessly with all devices?
Yes, compatible with devices supporting USB interfaces.
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What barcode types are supported?
Packaging, Weight, and Dimensions
- Package Size: 20 x 20 x 15 cm
- Gross Weight: 1.5 kg
The package includes the Gryphon GM4500 scanner, charging cable, and user manual for easy setup.
Stock Availability
The Datalogic Gryphon GM4500 is currently in stock and available for immediate purchase.
Shop Today & Enjoy UAE-wide Delivery!
Order now to benefit from our fast, secure delivery throughout the UAE, including Dubai, Abu Dhabi, and Sharjah.
Best Price Guarantee
Shop confidently with our best price guarantee. If you find a lower price, we’ll match it, ensuring you get the best deal on the Gryphon GM4500.
After-Sales Support
We offer dedicated after-sales support to ensure you get the best performance from your Datalogic scanner.
Request Customer Reviews
Share your experiences with the Gryphon GM4500 barcode scanner to help improve our services and assist future customers.
Get in Touch
For further questions, contact us to speak with a specialist about the Datalogic Gryphon GM4500 scanner.
Disclaimer
Product images are for illustration purposes and may vary. Specifications may be updated without notice. Please confirm product details before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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