NEOTECH
Datalogic QD2430 Wired Handheld Barcode Scanner – USB, 1D/2D QR Code Reader
Datalogic QD2430 Wired Handheld Barcode Scanner – USB, 1D/2D QR Code Reader
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Datalogic QD2430 Wired Handheld Barcode Scanner offers a robust, user-friendly solution for fast and accurate barcode scanning. Designed to read both 1D and 2D QR codes, this versatile scanner is perfect for various applications, from retail to industrial environments. With its USB interface, it ensures seamless connectivity and ease of use. The QD2430 is crafted for durability, featuring a drop-resistant design that withstands multiple falls from 1.5 meters.
Product Description:
The Datalogic QD2430 Barcode Scanner is engineered to deliver superior scanning performance. Its advanced CMOS sensor captures high-resolution images, while the dual LED illumination enhances readability in all lighting conditions, up to 86,000 lux. The scanner’s compact design and lightweight build (145g) make it comfortable to handle during prolonged use. With a print contrast ratio of 25% and a motion tolerance of 25 IPS, it ensures fast, efficient scanning, even in challenging conditions. The IP42 rating provides protection against dust and water, making it ideal for use in demanding environments.
Key Features:
- High-Performance Scanning: Reads both 1D and 2D QR codes with precision.
- Durable Build: Withstands repeated drops from 1.5m onto concrete surfaces.
- Enhanced Optical Resolution: 4 mil for detailed scanning.
- User-Friendly Interface: USB connectivity for easy integration with various systems.
- Versatile Design: Suitable for use in diverse lighting conditions, up to 86,000 lux.
- Compact and Lightweight: Weighs only 145g, ensuring comfortable use.
Product Quality and Performance:
Built to meet rigorous quality standards, the Datalogic QD2430 guarantees reliable performance and longevity. The scanner’s robust construction is complemented by a 1-year warranty, reflecting its high build quality and durability. It’s optimized for quick, accurate barcode reading, enhancing operational efficiency. Customers have praised its ease of use and reliability in both retail and industrial settings.
Specifications:
- Type: Handheld Barcode Scanner
- Scan Element Type: CMOS
- Interface Type: USB
- Color: Black
- Weight: 145.0 g / 5.11 oz
- Dimensions: 16.3 x 9.1 x 4.1 cm / 6.4 x 3.6 x 1.6 in
- Optical Resolution: 4 mil
- Drop Resistance: 1.5m on concrete
- Water & Dust Protection: IP42
- Motion Tolerance: 25 IPS
- Ambient Light Tolerance: Up to 86,000 lux
Purpose of Use:
Ideal for retail, warehouse, and industrial applications, the Datalogic QD2430 is designed to simplify inventory management and point-of-sale operations. Its advanced scanning capabilities enhance productivity and reduce errors, making it a valuable tool for businesses seeking efficiency and reliability.
How to Use:
To operate, simply connect the QD2430 scanner to a computer or POS system via USB. Position the scanner over the barcode and press the trigger to capture. The dual LED illumination will assist in reading barcodes in various lighting conditions, ensuring a smooth scanning process.
Benefits & Compatibility:
Compatible with most POS systems and software platforms, the Datalogic QD2430 offers exceptional versatility. It’s an energy-efficient device that minimizes operational costs, making it a cost-effective choice for businesses. The ergonomic design enhances user comfort during extended use, while its robust construction ensures long-lasting performance.
Warranty and FAQs:
The QD2430 comes with a comprehensive 1-year warranty. For any technical support or service inquiries, our dedicated call center and online support team are ready to assist. If you encounter issues, please refer to our detailed FAQ section or contact our sales representative for guidance on the RMA process.
Packaging/Weight/Dimension:
Each Datalogic QD2430 scanner is securely packaged to prevent damage during transit. The product dimensions are 16.3 x 9.1 x 4.1 cm, and it weighs 145g. These details ensure that customers can accurately gauge the product's size and handling requirements.
Shop Today & Receive Your Delivery Across the UAE!
Enjoy swift and secure delivery across the UAE when you purchase the Datalogic QD2430 Barcode Scanner. Our efficient delivery service covers all major cities and emirates, ensuring that your order arrives promptly and safely.
Best Price Guarantee:
We offer the best price guarantee on the Datalogic QD2430 Barcode Scanner in Dubai, UAE. If you find a lower price elsewhere, we will match it to ensure you receive the best value for your money.
After Sales Support:
Our after-sales support is second to none, with a dedicated team available to assist with any questions or concerns you may have post-purchase. We are committed to ensuring your satisfaction and providing a smooth, hassle-free experience.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experiences with the Datalogic QD2430 Barcode Scanner to help others make informed decisions. Your reviews enhance our product offerings and customer service.
Stock Availability:
We strive to keep the Datalogic QD2430 Barcode Scanner in stock at all times. However, if your order is time-sensitive, please verify stock availability before placing your order to ensure timely delivery.
Get in Touch:
Have questions or need more information about the Datalogic QD2430 Barcode Scanner? Contact our team for expert advice and support. We’re here to help with any inquiries regarding product details, pricing, or availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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