NEOTECH
Datalogic QuickScan QD2400 1D/2D Handheld Barcode Scanner
Datalogic QuickScan QD2400 1D/2D Handheld Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Datalogic QuickScan I QD2400 barcode scanner offers seamless 1D and 2D code scanning with omnidirectional precision. Perfect for retail and commercial settings, it features Autosense technology for hands-free scanning and a Green Spot for instant feedback. Designed for ergonomic use, the QD2400 reduces visual stress through an LED-based aiming system, making scanning faster and more reliable.
Product Description
The Datalogic QD2400 handheld scanner blends advanced scanning technology with ergonomic design, ensuring smooth operation in retail, postal, and public administration sectors. Equipped with patented Green Spot technology, the scanner provides visual feedback for accurate reads. Its advanced motion tolerance and omnidirectional reading capabilities ensure fast, error-free scanning from any angle.
Built to endure, the QD2400 has an IP42 environmental sealing, providing protection against dust and water splashes. It also boasts drop resistance up to 1.5 meters, ensuring durability in demanding environments. With easy USB integration and a wide VGA sensor for detailed barcode capture, this scanner is both efficient and reliable.
Key Features
- Omnidirectional Scanning: Seamless scanning from any angle for faster operations.
- Green Spot Technology: Instant good-read feedback through visual indicators.
- Advanced Motion Tolerance: Supports fast scanning even when in motion (25 IPS).
- Ergonomic Design: Reduces visual stress with LED aiming system and comfortable grip.
- Durability: IP42 sealed and drop-resistant up to 1.5 meters.
- Host Download Ready: Easy software updates for enhanced functionality.
Product Quality and Performance
The QD2400 scanner delivers exceptional performance with a wide VGA sensor (752 x 480 pixels) that captures high-contrast codes even in low light. Built to last, it features environmental sealing and a durable frame, ensuring it performs consistently in demanding retail or commercial environments.
Specifications
- Brand: Datalogic
- Dimensions: 16.3 x 9.1 x 4.1 cm
- Weight: 145 g / 5.11 oz
- Input Voltage: 4.5 - 14 VDC
- Sealing: IP42
- Drop Resistance: 1.5 meters / 5 ft
- Decode Capability: 1D, 2D, Postal, and Stacked codes
- Interface: USB
- Resolution: 0.102 mm / 4 mils
Purpose of Use
Designed for retail point-of-sale and commercial services, the QD2400 scanner enhances checkout efficiency, inventory management, and customer service. Its omnidirectional scanning ensures ease of use, even for untrained staff.
How to Use
- Connect the scanner via USB to your POS or computer system.
- Enable Autosense Mode for hands-free operation.
- Scan codes by aligning them with the aiming LED.
- Use Green Spot technology to confirm successful scans instantly.
Compatibility
This scanner integrates seamlessly with retail, banking, and postal systems. Compatible with a range of POS software, it supports linear and 2D codes, making it versatile for multiple industries.
Warranty and FAQs
- Warranty: 1-year limited warranty.
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FAQs:
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Q: Does it support QR codes?
A: Yes, the QD2400 decodes 1D, 2D, and QR codes. -
Q: Can it handle continuous scanning?
A: Yes, it supports automatic continuous scanning with adjustable beeper feedback.
-
Q: Does it support QR codes?
Packaging, Weight, and Dimensions
- Selling Unit: Single item
- Package Size: 24 x 20 x 20 cm
- Gross Weight: 1 kg
Shop Today & Enjoy UAE-Wide Delivery!
Order the Datalogic QD2400 scanner today and benefit from fast delivery across UAE. Whether for retail, postal services, or public utilities, streamline your operations with our reliable scanning solution.
Price Guarantee
Find a better price? We’ll match it! Get the best value with our price guarantee on Datalogic QD2400 barcode scanners.
After-Sales Support
Our dedicated after-sales team offers installation support, troubleshooting, and maintenance to ensure smooth operations.
Customer Reviews and Testimonials
Share your experience with the Datalogic QD2400. Your feedback helps others make informed decisions.
Stock Availability
We strive to maintain stock, but availability may vary. Contact us for urgent inquiries.
Get in Touch
For product inquiries or support, contact our customer service team for expert advice.
Disclaimer
All product details are for general information and subject to change. Images are for illustration purposes only and may not reflect the exact product.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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