NEOTECH
Datalogic QuickScan QM2131 Barcode Scanner
Datalogic QuickScan QM2131 Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Datalogic QuickScan QM2131 Barcode Scanner
Overview
The Datalogic QuickScan QM2131 is a reliable and affordable barcode scanner designed for efficient barcode reading. Its compact design and extended linear imaging technology ensure fast and accurate scanning, making it suitable for retail, healthcare, and light warehousing applications. With wireless connectivity and a comfortable grip, the QM2131 offers flexibility and ease of use.
Product Description
The Datalogic QuickScan QM2131 is a wireless barcode scanner designed for quick and efficient barcode reading. Its lightweight and ergonomic design provides comfort during extended use, while its extended linear imaging technology allows for reading longer barcodes at close range. The QM2131 is a versatile solution for retail checkout, healthcare inventory, and light warehousing tasks. With wireless connectivity, this scanner offers flexibility and mobility in various work environments.
Key Features
- Wireless Connectivity: Provides flexibility and mobility for barcode scanning.
- Extended Linear Imaging: Allows reading longer barcodes at close range.
- Compact Design: Lightweight and ergonomic for comfortable use.
- Multi-Interface Compatibility: Compatible with USB and RS-232.
- Easy Setup and Operation: Simple to use and integrate with existing systems.
Product Quality and Performance
The Datalogic QuickScan QM2131 is built to high-quality standards, ensuring durability and reliability. Its robust design can withstand daily use in retail and healthcare settings. The extended linear imaging technology offers fast and accurate scanning, while the wireless connectivity ensures flexibility for users. The scanner's multi-interface compatibility allows for easy integration with various systems.
Specifications
- Dimensions: 7.3 x 2.8 x 4.0 inches
- Weight: 6.2 ounces
- Wireless Frequency: 433 MHz
- Battery Life: Up to 30,000 reads per charge
- Interface: USB, RS-232
- Scan Speed: 270 scans per second
Purpose of Use
The Datalogic QuickScan QM2131 is designed for retail, healthcare, and light warehousing applications. Its wireless connectivity allows for mobility within the work environment, making it ideal for retail checkout, healthcare inventory, and light warehousing tasks. This scanner is perfect for fast barcode reading, contributing to efficient operations and improved customer service.
How to Use
To use the Datalogic QuickScan QM2131, fully charge it before the first use. Connect it to your system via USB or RS-232, depending on your setup. Simply point at the barcode and press the trigger for quick scanning. Regularly clean the scanner's lens and ensure it is fully charged for optimal performance.
Supported OS/Application/Industries
The Datalogic QuickScan QM2131 is compatible with various operating systems, including Windows and macOS. It integrates easily with retail point-of-sale systems, healthcare inventory software, and light warehousing applications. This scanner is suitable for retail, healthcare, and light warehousing, offering flexibility and adaptability to different business needs.
Benefits & Compatibility
The Datalogic QuickScan QM2131 offers numerous benefits, including wireless connectivity, extended linear imaging, and a compact design. Its multi-interface compatibility ensures seamless integration with various systems, enhancing its versatility across different industries. The wireless connectivity allows for mobility, providing flexibility for users in various work environments.
Warranty and FAQs
The Datalogic QuickScan QM2131 comes with a one-year warranty covering manufacturing defects and performance issues. For common questions about setup, compatibility, and troubleshooting, refer to the FAQ section on the NEO Digital website. Contact customer support for additional assistance or warranty claims.
Shop Today & Receive Your Delivery Across the UAE
Experience fast, reliable, and secure delivery across the UAE when you purchase the Datalogic QuickScan QM2131. We ensure timely delivery to major cities and emirates, providing a seamless customer experience. Shop now and enhance your business operations with a wireless barcode scanner designed for efficiency and flexibility.
After Sales Support
NEO Digital provides comprehensive after-sales support for the Datalogic QuickScan QM2131. Our dedicated team is available to assist with setup, troubleshooting, and warranty claims. Contact us via phone or email for prompt and professional support to ensure your scanner operates at its best.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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