NEOTECH
DCI Scanner PM9500 AR Imager 2D Handheld Barcode Scanner
DCI Scanner PM9500 AR Imager 2D Handheld Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanner PM9500 AR Imager 2D Handheld Barcode Scanner
Overview
Introduce the DCI Scanner PM9500 AR as a high-end 2D imager barcode scanner equipped with auto-ranging technology, making it ideal for applications that require scanning items at various distances. This scanner is perfect for large-scale warehousing, distribution centers, and manufacturing plants where barcode scanning needs vary from close-up to extended ranges. Utilize key SEO phrases like "auto-range 2D scanner" and "industrial barcode scanner" to attract targeted traffic looking for efficient, high-performance scanning tools.
Product Description
The DCI Scanner PM9500 AR Imager 2D Handheld Barcode Scanner is designed to deliver exceptional performance in demanding environments:
- Auto-Ranging Imaging Technology: Enables users to capture barcodes from near contact to over several meters away, providing great flexibility in scanning different types of goods.
- High-Speed Performance: Offers fast and accurate readings of all standard 1D and 2D barcodes, improving workflow and operational efficiency.
- Rugged and Ergonomic Design: Constructed to withstand tough industrial conditions while ensuring user comfort during extended use.
This scanner is a robust tool for businesses needing a reliable solution to manage inventory and track assets efficiently across large spaces.
Key Features
- Versatile Data Capture: Capable of reading a wide range of barcode types, including those on different materials and surfaces.
- Extended Operational Range: Scans items at variable distances, suitable for different operational needs from assembly lines to high-storage racks.
- User-Friendly Features: Equipped with intuitive controls and a clear interface, making it easy to use even for new operators.
Product Quality and Performance
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Specifications
- Type: Handheld imager scanner
- Scanning Capability: All major 1D and 2D barcodes
- Connectivity Options: Includes options for USB, RS-232, and wireless communications
- Environmental Resistance: Designed to endure harsh industrial environments, including resistance to dust and water
Purpose of Use
Ideal for use in settings that require adaptable and efficient scanning capabilities, such as warehouses for inventory checks, distribution centers for package sorting, and manufacturing facilities for quality control.
How to Use
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Supported OS/Application/Industries
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Benefits & Compatibility
- Enhanced Productivity: Speeds up the scanning process, allowing for quicker transactions and efficient asset tracking.
- Adaptive Scanning Range: Meets diverse operational demands with its ability to scan at both short and long distances.
- Operational Durability: Built to last in tough industrial conditions, reducing the need for frequent replacements.
Warranty and FAQs
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Delivery Services (UAE)
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After Sales Support
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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