NEO Digital
DCI Scanner DT50S Enterprise Smart Android 11 2D 13MP Mobile Computer
DCI Scanner DT50S Enterprise Smart Android 11 2D 13MP Mobile Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanner DT50S Enterprise Smart Android 11 2D 13MP Mobile Computer
Overview
Introduce the DCI Scanner DT50S as a cutting-edge mobile computer that combines Android 11's advanced features with powerful hardware to offer unparalleled functionality in enterprise environments. Highlight its ability to perform complex data capture and processing tasks efficiently, making it ideal for sectors that require robust mobile solutions, such as logistics, retail management, and field service operations. Use targeted SEO phrases like "Android 11 enterprise mobile computer" and "2D barcode scanning" to attract specific audiences seeking high-end mobile technology solutions.
Product Description
The DCI Scanner DT50S Enterprise Smart Android 11 2D 13MP Mobile Computer offers exceptional features tailored for enterprise needs:
- Advanced Android 11 OS: Delivers enhanced security, user-friendly interface, and access to the latest enterprise apps, facilitating improved workflow and productivity.
- High-Resolution 13MP Camera: Provides superior image capture, ideal for documentation and data verification across various applications.
- Efficient 2D Barcode Scanning: Ensures accurate and rapid data capture, supporting streamlined operations in inventory management, point-of-sale, and field service.
This device is an excellent choice for businesses requiring a powerful tool to manage complex tasks, streamline operations, and enhance mobile productivity.
Key Features
- Comprehensive Connectivity: Equipped with Wi-Fi, Bluetooth, and optional LTE for continuous operation and seamless communication.
- Extended Battery Life: Designed to support intensive use throughout work shifts without needing frequent recharging.
- Rugged and Ergonomic Design: Built to withstand tough working conditions while ensuring comfort and ease of use during prolonged handling.
Product Quality and Performance
Discuss the device’s robust build, cutting-edge technology, and reliable performance, supported by testimonials or case studies that highlight its effectiveness in enhancing operational workflows and data management practices across various industries.
Specifications
- Type: Mobile handheld computer with integrated 2D barcode scanner
- Operating System: Android 11
- Camera: 13MP for high-quality imaging
- Connectivity Options: Wi-Fi, Bluetooth, optional LTE
- Durability: Industrial-grade, suitable for harsh environments
Purpose of Use
Ideal for sectors that require dynamic mobile computing solutions and precise data capture, such as logistics for shipment tracking, retail for inventory control, and healthcare for patient management.
How to Use
Provide detailed instructions on setting up the device, customizing Android 11 settings for specific enterprise applications, and maintaining the device to ensure longevity and optimal performance.
Supported OS/Application/Industries
Detail the scanner’s compatibility with various enterprise applications and its effectiveness in industries that benefit from advanced mobile computing and scanning technologies.
Benefits & Compatibility
- Enhanced Operational Efficiency: Integrates powerful computing and precise scanning in one device, streamlining tasks and reducing equipment needs.
- Superior Data Capture: Offers reliable scanning and robust computing capabilities, crucial for accurate data management and decision-making.
- Adaptable to Business Needs: Provides flexible connectivity options and configuration settings to meet diverse industry requirements.
Warranty and FAQs
Outline comprehensive warranty details and include an FAQ section to help users address common issues and maximize device functionality.
Delivery Services (UAE)
Describe the fast and reliable delivery services available throughout the UAE, focusing on how businesses can quickly deploy these advanced devices to enhance their operational capabilities.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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