NEOTECH
DCI Scanner PM9300 AR Laser Mobile Barcode Scanner
DCI Scanner PM9300 AR Laser Mobile Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanner PM9300 AR Laser Mobile Barcode Scanner
Overview
Introduce the DCI Scanner PM9300 AR as a high-end mobile barcode scanner equipped with laser technology that provides exceptional accuracy and range. This device is designed for sectors like warehousing, logistics, and manufacturing where reliable, long-range scanning capabilities are essential. Highlight its ability to scan at distances and through various environmental conditions using SEO-friendly phrases such as "laser mobile barcode scanner" and "industrial barcode scanning solutions" to attract a targeted audience.
Product Description
The DCI Scanner PM9300 AR Laser Mobile Barcode Scanner is engineered to deliver top performance:
- Advanced Laser Scanning: Offers precise scanning from up close to extended ranges, capable of capturing data from hard-to-reach places.
- High Mobility: Equipped with wireless connectivity that allows freedom of movement around large areas, enhancing user productivity.
- Rugged Design: Built to withstand tough industrial environments with a casing that resists water, dust, and impacts from drops.
This scanner is particularly well-suited for operations that require robust scanning solutions to manage large volumes of products efficiently.
Key Features
- Extended Range Performance: Capable of scanning barcodes from near contact to over 10 meters away, ideal for large warehouse settings.
- Durable Battery Life: Supports continuous use with a long-lasting battery, ensuring minimal downtime.
- User-Friendly Ergonomics: Designed for comfort and ease of use, even during long shifts.
Product Quality and Performance
Discuss the scanner’s exceptional durability and reliability, supported by testimonials or case studies that demonstrate its effectiveness in enhancing workflow and reducing operational costs in various industrial settings.
Specifications
- Type: Handheld laser scanner
- Scanning Capability: 1D barcodes, with auto-range scanning
- Communication: Wireless connectivity, including options for Bluetooth or Wi-Fi
- Environmental Resistance: Rated for use in harsh conditions, including resistance to water and dust
Purpose of Use
Ideal for businesses that need a flexible and efficient scanning tool for inventory management, asset tracking, or logistics operations, particularly in large spaces like warehouses or outdoor yards.
How to Use
Provide detailed instructions on how to set up and operate the scanner effectively, including tips for maintaining optimal battery life and troubleshooting common issues.
Supported OS/Application/Industries
Detail the scanner’s compatibility with various operating systems and its utility across multiple industries, emphasizing its adaptability to different business needs.
Benefits & Compatibility
- Increased Productivity: Allows workers to scan items quickly and accurately from a distance, minimizing the need to physically handle items.
- Operational Flexibility: Wireless operation and robust scanning abilities enable use across various settings and conditions.
- Cost-Effective: Durable construction and reliable performance reduce the need for frequent replacements and maintenance.
Warranty and FAQs
Outline comprehensive warranty details and provide an FAQ section to help users understand the product better and solve common operational queries effectively.
Delivery Services (UAE)
Describe the reliable and timely delivery services available across the UAE, focusing on ensuring that businesses can quickly enhance their operational capabilities with this advanced scanning solution.
After Sales Support
Highlight extensive after-sales support, including technical assistance and responsive customer service, ensuring that users can maximize the benefits of their barcode scanner to improve their operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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