NEOTECH
DCI Scanner CT48 Mobile Handheld Computer
DCI Scanner CT48 Mobile Handheld Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanner CT48 Mobile Handheld Computer
Overview
Introduce the DCI Scanner CT48 as a high-performance mobile handheld computer that combines robust data capture capabilities with the power of a mobile computing device. Emphasize its suitability for use in demanding environments such as logistics, field services, and retail, where reliability, efficiency, and mobility are key. Use targeted SEO phrases like "mobile handheld computer" and "advanced data capture" to attract specific audiences seeking efficient, integrated mobile solutions.
Product Description
The DCI Scanner CT48 Mobile Handheld Computer offers top-tier functionality and adaptability:
- Advanced Scanning Performance: Features high-quality barcode scanning capabilities for seamless data capture of 1D and 2D barcodes.
- Powerful Computing: Equipped with a robust processor and ample memory to handle complex applications, ensuring smooth operation in various business processes.
- Durable and Reliable: Designed to withstand tough working conditions, including drops, dust, and water exposure, making it ideal for outdoor and industrial use.
This device is perfect for businesses that require a powerful tool to manage inventory, conduct sales, and perform data collection on the go.
Key Features
- Versatile Operating System: Runs on Android, providing access to a wide range of applications and tools for maximum productivity.
- Connectivity Options: Supports Wi-Fi, Bluetooth, and optional cellular connectivity for constant communication and data transfer, even from remote locations.
- Ergonomic Design: Features a user-friendly interface and a lightweight, balanced design for comfort during extended use.
Product Quality and Performance
Discuss the scanner’s robust construction and technological capabilities, highlighting how it can streamline operations and enhance data accuracy. Include testimonials or case studies that demonstrate its effectiveness in improving workflow and productivity across various sectors.
Specifications
- Type: Mobile handheld computer with integrated barcode scanner
- Operating System: Android
- Memory and Storage: Options for different configurations based on user needs
- Durability: Rated for industrial and outdoor use, with resistance to environmental factors
Purpose of Use
Ideal for industries that require efficient mobile data processing and high-volume scanning, such as logistics for tracking shipments, retail for managing store inventory, and field services for on-site customer support.
How to Use
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Supported OS/Application/Industries
Detail the scanner’s compatibility with various applications tailored to logistics, retail, and field service operations, underscoring its versatility across multiple business applications.
Benefits & Compatibility
- Enhanced Mobility: Allows workers to carry and use a powerful computing device anywhere, facilitating better decision-making and customer service.
- Comprehensive Data Capture: Integrates scanning and computing in one device, reducing equipment needs and streamlining tasks.
- Robust Design: Ensures reliability in challenging environments, minimizing downtime and maintenance costs.
Warranty and FAQs
Outline comprehensive warranty details and include an FAQ section to address common operational questions and support needs of users.
Delivery Services (UAE)
Describe the reliable and prompt delivery services available throughout the UAE, focusing on how businesses can quickly deploy these devices to enhance their operational capabilities.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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