NEOTECH
DCI Scanner DT50Q Enterprise Smart Android 9.0 13MP Mobile Computer
DCI Scanner DT50Q Enterprise Smart Android 9.0 13MP Mobile Computer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanner DT50Q Enterprise Smart Android 9.0 13MP Mobile Computer
Overview
Introduce the DCI Scanner DT50Q as a cutting-edge mobile computer that combines the versatility of Android 9.0 with high-end hardware like a 13MP camera and efficient 2D barcode scanning. This device is designed to enhance productivity in dynamic environments such as logistics centers, retail operations, and field services. Use targeted SEO phrases such as "Android 9 mobile computer" and "high-resolution mobile scanning" to attract specific audiences seeking top-tier mobile solutions.
Product Description
The DCI Scanner DT50Q Enterprise Smart Android 9.0 13MP Mobile Computer offers exceptional features tailored for enterprise efficiency:
- High-Resolution 13MP Camera: Provides excellent image capture capabilities, facilitating documentation and data verification in various applications.
- Robust Android 9.0 OS: Delivers a user-friendly interface with enhanced security features, streamlined app performance, and access to a wide range of enterprise tools.
- Superior 2D Barcode Scanning: Ensures accurate and rapid capture of barcode data, improving workflow and reducing entry errors.
This device is an excellent choice for enterprises needing a powerful tool to streamline complex operations, enhance data collection, and improve overall productivity.
Key Features
- Comprehensive Connectivity: Includes Wi-Fi, Bluetooth, and optional 4G LTE for seamless communication and real-time data access from remote locations.
- Extended Battery Life: Supports prolonged use with a robust battery, ideal for long shifts and continuous fieldwork.
- Ergonomic and Durable Design: Constructed to be both user-friendly for daily handling and rugged enough to withstand challenging industrial environments.
Product Quality and Performance
Discuss the device’s advanced technological specifications and reliable performance, supported by testimonials or case studies that demonstrate its effectiveness in enhancing operational workflows across various sectors.
Specifications
- Type: Mobile handheld computer with integrated 2D barcode scanner
- Operating System: Android 9.0 Pie
- Camera: 13MP for high-quality image capture
- Connectivity: Wi-Fi, Bluetooth, optional 4G LTE
- Durability: Designed for rugged use, including resistance to drops, dust, and water
Purpose of Use
Ideal for industries requiring efficient mobile computing and enhanced data capture capabilities, such as logistics for tracking shipments, retail for inventory management, and field services for on-site customer support.
How to Use
Provide detailed instructions on setting up the device, customizing Android 9 settings for enterprise use, and maintaining the device for optimal performance and longevity.
Supported OS/Application/Industries
Detail the scanner’s compatibility with various enterprise applications and its effectiveness in industries that benefit from robust mobile computing and scanning technologies.
Benefits & Compatibility
- Enhanced Operational Efficiency: Combines high-performance computing and precise scanning in one device, streamlining tasks and reducing equipment needs.
- High-Quality Data Capture: Offers reliable scanning and powerful computing capabilities, essential for accurate data management and decision-making.
- Flexible and Adaptable: Equipped with powerful connectivity options and configuration settings to meet specific industry requirements.
Warranty and FAQs
Outline comprehensive warranty details and include an FAQ section to help users solve common problems and maximize device functionality.
Delivery Services (UAE)
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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