NEOTECH
DCI Scanner PM9500 2D Imager Mobile Barcode Scanner
DCI Scanner PM9500 2D Imager Mobile Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanner PM9500 2D Imager Mobile Barcode Scanner
Overview
Introduce the DCI Scanner PM9500 as a cutting-edge 2D imager barcode scanner designed for high mobility and superior performance in a range of industries including retail, logistics, and manufacturing. Highlight its ability to seamlessly capture all standard 1D and 2D barcodes from various surfaces, including digital screens, which is ideal for modern business operations. Use targeted SEO phrases like "2D mobile barcode scanner" and "high-performance imager" to attract a specific audience looking for advanced scanning solutions.
Product Description
The DCI Scanner PM9500 2D Imager Mobile Barcode Scanner is engineered for optimal usability and efficiency:
- High-Speed Imaging Technology: Delivers fast and accurate readings of complex barcodes, enhancing workflow and reducing wait times.
- Wireless Connectivity: Provides robust wireless options, including Bluetooth and Wi-Fi, allowing complete mobility in scanning operations.
- Durable and Ergonomic Design: Built to withstand the rigors of daily use in tough environments, and designed to be comfortable for all-day use.
This scanner is an excellent choice for businesses needing a reliable tool to enhance data capture processes in fast-paced settings.
Key Features
- Versatile Barcode Reading: Capable of decoding a wide array of barcode types across different mediums, including mobile coupons and loyalty cards.
- Long Battery Life: Supports extensive operational hours on a single charge to accommodate full shifts without interruption.
- Intuitive User Interface: Features easy-to-navigate menus and simple configuration, making it accessible for users of all skill levels.
Product Quality and Performance
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Specifications
- Type: Handheld mobile imager scanner
- Scanning Capability: All major 1D and 2D barcodes
- Connectivity Options: Bluetooth, Wi-Fi for enhanced mobility
- Environmental Resistance: Designed to endure harsh industrial conditions
Purpose of Use
Ideal for use in environments that require flexible and efficient barcode scanning, such as retail stores for point-of-sale applications, warehouses for inventory management, and distribution centers for package handling.
How to Use
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Supported OS/Application/Industries
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Benefits & Compatibility
- Enhanced Productivity: Enables quicker transactions and efficient asset tracking, reducing downtime and increasing throughput.
- Operational Flexibility: Wireless operation and robust scanning capabilities allow for use in various settings and conditions.
- User-Centric Design: Focuses on user comfort and ease of use, promoting higher productivity and lower training costs.
Warranty and FAQs
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Delivery Services (UAE)
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After Sales Support
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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