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NEOTECH

SENOR POS system iSPOS 10 WP

SENOR POS system iSPOS 10 WP

Regular price Dhs. 5,486.00 AED
Regular price Dhs. 5,990.00 AED Sale price Dhs. 5,486.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

SENOR iSPOS 10 WP: Waterproof & Robust POS System

Overview

Elevate your operational capabilities with the SENOR iSPOS 10 WP, a POS system engineered to thrive in challenging conditions, including high humidity and wet environments. Ideal for businesses in hospitality, such as bars, kitchens, and outdoor settings, where exposure to liquids is common.

Product Description

The SENOR iSPOS 10 WP is an all-in-one waterproof POS system that merges high functionality with rugged durability. It features a fully sealed and fanless design to protect against water and dust ingress, ensuring uninterrupted performance in any setting. With its powerful hardware and responsive touch screen, the iSPOS 10 WP is built to handle busy workflows while enhancing user interactions.

Key Features

  • Waterproof Design: IP65-rated, providing full protection against water and dust.
  • High-Performance Hardware: Equipped with an Intel Celeron processor, ensuring smooth operations even during peak hours.
  • Fanless Operation: Enhances durability and reduces maintenance by eliminating moving parts.
  • Capacitive Touch Screen: Offers a responsive and intuitive user interface for quick and easy transactions.
  • Compact Footprint: Ideal for tight spaces without compromising performance.

Product Quality and Performance

Designed for longevity and reliability, the iSPOS 10 WP withstands the rigors of heavy use in wet and dirty environments. Its solid build and waterproof capabilities make it a preferred choice for venues requiring robust hardware that can survive harsh conditions.

Specifications

  • Display: 10-inch capacitive touchscreen
  • Processor: Intel Celeron
  • Memory: 4GB RAM
  • Storage: 64GB SSD
  • Operating System: Compatible with Windows 10
  • Connectivity: WiFi, Bluetooth, USB, Ethernet
  • Protection: IP65-rated waterproof and dustproof

Purpose of Use

This POS system is perfect for hospitality businesses including restaurants, cafes, and bars, particularly in outdoor or open-kitchen formats where exposure to water and humidity is frequent.

How to Use

Install the SENOR iSPOS 10 WP in areas prone to moisture or liquid spills. Connect it to your network and peripheral devices, and configure the necessary POS software. Train your staff to utilize the touch screen for efficient order processing and payment handling.

Supported OS/Application/Industries

  • Operating Systems: Runs on Windows 10, ensuring compatibility with a wide array of POS applications.
  • Applications: Ideal for processing sales transactions, managing orders, and serving customers efficiently.
  • Industries: Especially beneficial in the hospitality sector, including bars, restaurants, and outdoor dining areas.

Benefits & Compatibility

  • Enhanced Operational Resilience: Waterproof and dustproof features ensure continuous operation in adverse conditions.
  • Improved Customer Service: Fast and reliable system speeds up service and reduces wait times.
  • Versatile Installation: Compact and flexible design fits easily into various operational setups.

Warranty and FAQs

Includes a three-year manufacturer's warranty that covers defects in materials and workmanship. For more detailed support and troubleshooting, refer to our FAQ section or contact our customer support.

Shop Today & Receive Your Delivery Across the UAE!

Equip your business with the SENOR iSPOS 10 WP to ensure durability and efficiency in all working conditions. Our delivery service guarantees fast and secure shipping across the UAE.

After Sales Support

We provide comprehensive after-sales support to ensure you are fully satisfied with your SENOR iSPOS 10 WP, with expert assistance available for any setup or operational queries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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