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NEOTECH

SENOR POS system iSPOS 15 WP

SENOR POS system iSPOS 15 WP

Regular price Dhs. 5,289.00 AED
Regular price Dhs. 5,740.00 AED Sale price Dhs. 5,289.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

SENOR iSPOS 15 WP: Water-Resistant POS System

Overview

Introduce the SENOR iSPOS 15 WP to your business for an unmatched combination of durability and performance in demanding environments, such as kitchens, outdoor cafes, and other areas susceptible to moisture.

Product Description

The SENOR iSPOS 15 WP POS System is built to withstand challenging conditions with its water-resistant design and powerful computing capabilities. Ideal for businesses that experience exposure to liquids, this system ensures that operations remain uninterrupted by spills or humidity, featuring a 15-inch touchscreen that provides excellent visibility and responsiveness.

Key Features

  • Water-Resistant Design: IP54 rating for protection against water and dust, ensuring the system's longevity and reliability.
  • 15-Inch Touchscreen Display: Offers ample space and interactive capabilities for efficient order processing and customer transactions.
  • High-Performance Computing: Powered by a robust Intel processor, capable of handling multiple applications smoothly.
  • Easy Maintenance: Designed for quick cleaning and upkeep, perfect for hygiene-critical environments.
  • Versatile Connectivity: Includes options such as USB, Ethernet, and Wi-Fi, facilitating seamless integration into existing networks.

Product Quality and Performance

The iSPOS 15 WP is crafted with high-quality materials and engineered to meet the demands of busy commercial settings. Its water-resistant properties and solid construction make it particularly valuable for venues that require robust hardware to cope with environmental challenges.

Specifications

  • Display: 15-inch water-resistant touchscreen
  • Processor: Intel Celeron
  • Memory: 4GB RAM
  • Storage: 128GB SSD
  • Operating System: Windows 10
  • Connectivity: Wi-Fi, Bluetooth, USB, Ethernet
  • Certification: IP54 rated

Purpose of Use

This POS system is perfect for hospitality settings such as bars, restaurants, and outdoor venues, as well as any retail operations where spills and moisture are common. It's designed to provide reliable service under conditions that would compromise typical electronics.

How to Use

Install the SENOR iSPOS 15 WP in your business environment, connect it to your network through its various connectivity options, and configure your POS software. The water-resistant touchscreen can be easily cleaned and maintained, ensuring hygiene and uninterrupted service.

Supported OS/Application/Industries

  • Operating Systems: Compatible with Windows 10, supporting a wide range of commercial software.
  • Applications: Ideal for transaction management, order processing, and customer service in moist environments.
  • Industries: Especially useful in the hospitality industry, including restaurants, cafes, and outdoor retail settings.

Benefits & Compatibility

  • Enhanced Durability: IP54 rating ensures protection against elements, prolonging the system's lifespan.
  • Operational Efficiency: Fast, reliable performance enhances customer interactions and speeds up service.
  • Ease of Maintenance: Simple to clean and maintain, ideal for fast-paced and hygiene-sensitive areas.

Warranty and FAQs

Includes a three-year manufacturer's warranty covering defects in materials and workmanship. For additional support and troubleshooting, please refer to our FAQ section or contact our customer support team.

Shop Today & Receive Your Delivery Across the UAE!

Equip your business with the SENOR iSPOS 15 WP to ensure durability and efficiency in all working conditions. Our reliable delivery service ensures fast and secure shipping across the UAE.

After Sales Support

We provide comprehensive after-sales support to ensure you are completely satisfied with your SENOR iSPOS 15 WP, offering expert assistance for any setup or operational queries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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