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NEOTECH

SENOR Kitchen Display KDS 17

SENOR Kitchen Display KDS 17

Regular price Dhs. 3,846.00 AED
Regular price Dhs. 3,915.00 AED Sale price Dhs. 3,846.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

SENOR Kitchen Display KDS 17

Overview

Transform your kitchen’s operational efficiency with the SENOR KDS 17 Kitchen Display, a tool engineered to streamline order processing and improve communication between front-of-house and kitchen staff in fast-paced restaurant environments.

Product Description

The SENOR KDS 17 is a robust kitchen display system featuring a 17-inch touchscreen that offers clear, real-time information to streamline kitchen operations. This system aids chefs and kitchen staff in managing orders more efficiently, ensuring timely and accurate meal preparation. With its durable design, the KDS 17 is built to withstand the harsh conditions of commercial kitchens, including high temperatures and humidity.

Key Features

  • 17-Inch Touchscreen Display: Provides a clear and interactive interface for easy viewing and management of orders.
  • Durable Design: Engineered to operate reliably in the heat, steam, and spills typical in kitchen environments.
  • Real-Time Updates: Syncs instantly with POS systems to display up-to-date order information and changes.
  • Color-Coded Alerts: Enhances order prioritization with color-coded status updates, reducing ticket times and improving service.
  • Easy Installation: Can be mounted on any wall or placed on a stand, offering flexibility in kitchen layout and design.

Product Quality and Performance

Designed for durability and reliability, the KDS 17 is built with high-quality materials that ensure longevity and sustained performance in demanding settings. Its fanless cooling system prevents dust and grease accumulation, maintaining optimal performance during extended use.

Specifications

  • Display: 17-inch LED-backlit touchscreen
  • Resolution: 1280 x 1024
  • Connectivity: Ethernet, compatible with various POS systems
  • Housing: High-impact, heat-resistant materials
  • Mounting Options: Wall-mountable or freestanding with optional base

Purpose of Use

Ideal for restaurants, cafeterias, and any food service establishment needing a reliable system to manage kitchen orders and streamline cooking processes. The KDS 17 helps kitchens reduce waste by ensuring that all orders are accurately tracked and prepared.

How to Use

Install the SENOR KDS 17 in your kitchen area where it can be easily seen by the staff. Connect it to your existing POS system to begin receiving real-time order data. Staff can interact with the display to view order details, timing, and special instructions, enhancing workflow and productivity.

Supported OS/Application/Industries

  • Operating Systems: Compatible with standard kitchen display system software that integrates with most restaurant POS systems.
  • Applications: Order tracking, time management, and workflow coordination in kitchen environments.
  • Industries: Particularly useful in the hospitality industry, including restaurants, hotels, and fast-food chains.

Benefits & Compatibility

  • Increased Kitchen Efficiency: Helps kitchens reduce order preparation times and increase the speed of service.
  • Enhanced Order Accuracy: Minimizes mistakes by providing clear, detailed instructions for each order.
  • Improved Communication: Facilitates better communication between kitchen staff and service teams, leading to smoother operations.

Warranty and FAQs

Includes a two-year manufacturer’s warranty that covers defects and malfunctions. For additional support and troubleshooting, consult our detailed FAQ section or contact our customer support team.

Shop Today & Receive Your Delivery Across the UAE!

Equip your kitchen with the SENOR KDS 17 Kitchen Display System to improve efficiency and customer satisfaction. Our reliable delivery service ensures quick and safe setup, ready for immediate impact.

After Sales Support

We provide comprehensive after-sales support to ensure you are completely satisfied with the SENOR KDS 17, offering expert assistance for any setup or operational queries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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