NEOTECH
DCI Scanner PM9500 (DPM) Mobile Barcode Scanner
DCI Scanner PM9500 (DPM) Mobile Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
DCI Scanner PM9500 (DPM) Mobile Barcode Scanner
Overview
Introduce the DCI Scanner PM9500 (DPM) as an advanced mobile barcode scanner engineered specifically for Direct Part Marking applications. Highlight its capability to reliably scan codes directly marked on various materials, including metal, plastic, and glass, which are common in industrial settings. Use targeted SEO phrases such as "DPM barcode scanner" and "mobile industrial scanner" to attract a specific audience looking for efficient, high-performance scanning tools for traceability purposes.
Product Description
The DCI Scanner PM9500 (DPM) Mobile Barcode Scanner is designed to meet the rigorous demands of industries requiring high durability and precision:
- Specialized DPM Scanning: Features advanced imaging technology to read barcodes etched, engraved, or printed directly onto parts, ensuring high read rates even on hard-to-scan surfaces.
- Robust Mobility: Offers wireless connectivity options, allowing freedom of movement within industrial environments and reducing constraints associated with cable use.
- Industrial Durability: Constructed to withstand tough conditions, including drops, impacts, and exposure to industrial oils and chemicals.
This scanner is perfect for applications that demand stringent tracking and validation processes, such as automotive component manufacturing, electronics assembly, and aerospace parts logistics.
Key Features
- High-Efficiency DPM Decoding: Capable of quickly capturing high-density and complex DPM barcodes with precision.
- Long Battery Life: Engineered to support long working hours with a powerful battery, ideal for extended shifts.
- User-Friendly Interface: Equipped with intuitive controls and a comfortable handle, making it easy for operators to use throughout the day.
Product Quality and Performance
Discuss the scanner’s exceptional performance and reliability, supported by testimonials or case studies that demonstrate its ability to streamline operations and enhance traceability in demanding industrial settings.
Specifications
- Type: Handheld mobile imager scanner
- Scanning Capability: Specialized for DPM, including 1D and 2D barcodes
- Connectivity: Bluetooth and Wi-Fi options for versatile wireless communication
- Environmental Resistance: Rated for high resistance to dust, water, and chemicals
Purpose of Use
Ideal for sectors that require robust and precise marking for component tracking and regulatory compliance, enhancing operations in automotive manufacturing, electronic parts production, and aerospace industries.
How to Use
Provide detailed instructions on how to effectively integrate and use the scanner in industrial environments, including best practices for maintaining the device and optimizing scanning efficiency.
Supported OS/Application/Industries
Detail the scanner’s compatibility with various operating systems and its utility across industries that benefit from direct part marking technologies for enhanced product traceability and quality control.
Benefits & Compatibility
- Improved Traceability: Ensures reliable scanning of DPM codes for better inventory management and quality assurance.
- Increased Productivity: Facilitates faster scanning processes, significantly reducing time per scan and improving operational throughput.
- Operational Flexibility: Wireless and rugged design allows use in diverse industrial settings without the typical limitations of wired scanners.
Warranty and FAQs
Outline warranty details that protect against defects and malfunctions, complemented by an FAQ section to assist users with operational questions and troubleshooting.
Delivery Services (UAE)
Describe the fast and reliable delivery services available throughout the UAE, focusing on how businesses can quickly implement this advanced scanning technology to improve their operational capabilities.
After Sales Support
Highlight extensive after-sales support, including technical assistance and responsive customer service, ensuring that users can maximize the benefits of their barcode scanner to meet stringent industrial requirements.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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