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NEOTECH

SENOR Kitchen Display KDS 21

SENOR Kitchen Display KDS 21

Regular price Dhs. 3,654.00 AED
Regular price Dhs. 3,789.00 AED Sale price Dhs. 3,654.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

SENOR KDS 21 Kitchen Display: Optimal Efficiency for Professional Kitchens

Overview

Elevate your kitchen’s operational capabilities with the SENOR KDS 21 Kitchen Display, a state-of-the-art system designed to streamline processes and improve order accuracy in any high-demand culinary setting.

Product Description

The SENOR KDS 21 Kitchen Display is an advanced kitchen management tool that features a large 21-inch touchscreen, offering unparalleled clarity and ease of use for kitchen staff. This robust display enhances real-time communication between front-of-house and kitchen teams, ensuring that every order is prepared efficiently and accurately.

Key Features

  • 21-Inch Touchscreen Display: Large, vibrant screen for superior visibility across the kitchen, helping staff to easily monitor and manage orders.
  • Durable Construction: Built to withstand the heat, moisture, and rigorous conditions of commercial kitchens.
  • Real-Time Order Updates: Integrates seamlessly with POS systems for immediate display of order changes and updates.
  • Color-Coded Prioritization: Utilizes color coding to highlight order priority, helping to optimize preparation sequences and reduce service times.
  • Customizable Interface: Allows for tailored layouts and functionality to meet specific kitchen needs and preferences.

Product Quality and Performance

Constructed with premium materials and designed to meet the demands of professional kitchens, the KDS 21 is durable and reliable. Its fanless design minimizes maintenance while ensuring consistent operation, even in the busiest environments.

Specifications

  • Display: 21-inch LED-backlit LCD touchscreen
  • Resolution: 1920 x 1080 (Full HD)
  • Connectivity: Ethernet and optional Wi-Fi connectivity
  • Mounting Options: Versatile mounting solutions including wall and stand options
  • Operating Conditions: Designed for high-temperature and high-humidity environments

Purpose of Use

Perfect for large restaurants, hotel kitchens, and catering services that require a dependable system to handle complex orders and high-volume service periods. The KDS 21 helps to minimize errors and streamline food preparation, enhancing both speed and customer satisfaction.

How to Use

Install the SENOR KDS 21 in a strategic location within the kitchen where it can be viewed by multiple staff members. Connect it to your POS system to start receiving and displaying orders instantly. Staff can interact with the touchscreen to track cooking times, prioritize orders, and ensure timely and accurate dish preparation.

Supported OS/Application/Industries

  • Operating Systems: Compatible with major kitchen display software that supports enhanced communication and management features.
  • Applications: Ideal for order management, real-time communication, and workflow optimization.
  • Industries: Especially beneficial for high-volume dining establishments, including restaurants, hotels, and event caterers.

Benefits & Compatibility

  • Enhanced Kitchen Efficiency: Improves the speed and accuracy of order preparation, leading to faster service and increased customer satisfaction.
  • Reduced Kitchen Errors: Clear, real-time order displays help reduce cooking and preparation mistakes.
  • Improved Team Coordination: Facilitates better communication and coordination among kitchen staff, ensuring smoother operations.

Warranty and FAQs

Includes a two-year manufacturer’s warranty that covers any defects or issues related to hardware and software. For further assistance and troubleshooting, please refer to our FAQ section or contact our customer support team directly.

Shop Today & Receive Your Delivery Across the UAE!

Incorporate the SENOR KDS 21 Kitchen Display into your operations to revolutionize how your kitchen performs under pressure. Our reliable delivery service ensures a swift and hassle-free installation.

After Sales Support

We offer comprehensive after-sales support to ensure you are fully satisfied with your SENOR KDS 21, providing expert assistance for any setup or operational queries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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