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SENOR Self-Service Kiosk Senki 15

SENOR Self-Service Kiosk Senki 15

Regular price Dhs. 10,250.00 AED
Regular price Dhs. 10,900.00 AED Sale price Dhs. 10,250.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

SENOR Senki 15 Self-Service Kiosk: Compact & User-Friendly


Introduce the SENOR Senki 15 Self-Service Kiosk into your business to elevate customer interactions and streamline service operations. This compact and versatile kiosk is perfect for businesses looking to enhance efficiency and customer satisfaction.

Product Description

The SENOR Senki 15 is a sleek self-service kiosk designed to fit seamlessly into any environment. It features a 15-inch touchscreen that offers users an intuitive and responsive interface, making it ideal for quick self-service applications. The Senki 15 is built with durability in mind, ensuring it can handle the demands of busy retail or hospitality settings.

Key Features

  • 15-Inch Touchscreen: Provides a clear and responsive interface for users, facilitating easy navigation.
  • Compact Design: Perfect for space-constrained settings, easily fitting into small areas without sacrificing functionality.
  • Robust Security: Equipped with advanced security features to protect sensitive customer data during transactions.
  • Customizable Software: Allows for tailored configurations to meet specific business needs and customer interactions.
  • Multi-Functional Capabilities: Supports a wide range of applications, from digital ordering to ticketing and registrations.

Product Quality and Performance

The Senki 15 is crafted from high-quality materials that ensure its longevity and reliability. It’s designed to perform consistently under continuous use, with a fanless cooling system that enhances its operational lifespan and reduces maintenance needs.


  • Display: 15-inch capacitive touchscreen
  • Resolution: 1024 x 768
  • Connectivity: Wi-Fi, Ethernet, optional 4G
  • Hardware: Industrial-grade components for enhanced durability
  • Enclosure: Sturdy metal housing with a modern aesthetic

Purpose of Use

This self-service kiosk is ideal for quick-service restaurants, retail checkout, hotel lobbies for check-in/out processes, or any public space requiring efficient, self-directed customer interaction.

How to Use

Deploy the SENOR Senki 15 in strategic locations within your business premises where customers require self-service options. Setup is straightforward: simply connect the kiosk to your network, install the necessary software, and it’s ready to facilitate user interactions.

Supported OS/Application/Industries

  • Operating Systems: Compatible with various platforms that support interactive kiosk applications.
  • Applications: Can be used for food ordering, ticket sales, information queries, and check-in services.
  • Industries: Particularly suitable for hospitality, retail, and entertainment sectors.

Benefits & Compatibility

  • Enhanced Customer Experience: Reduces wait times and allows for personalized interactions, improving overall satisfaction.
  • Increased Operational Efficiency: Automates routine tasks, freeing up staff to focus on higher-value interactions.
  • Cost-Effective: Reduces labor costs and improves service efficiency, providing a quick return on investment.

Warranty and FAQs

Includes a two-year manufacturer’s warranty that covers defects and malfunctions. For additional support and troubleshooting, please refer to our FAQ section or contact our customer support team.

Shop Today & Receive Your Delivery Across the UAE!

Boost your service capabilities with the SENOR Senki 15 Self-Service Kiosk. Our reliable delivery service ensures it arrives quickly and ready for installation.

After Sales Support

We provide comprehensive after-sales support to ensure you are fully satisfied with your SENOR Senki 15, offering expert assistance for any setup or operational inquiries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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