NEOTECH
SENOR Stainless Steel Panel PC SPC 24
SENOR Stainless Steel Panel PC SPC 24
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SENOR SPC 24 Stainless Steel Panel PC: Industrial Excellence
Overview
Elevate your operational capabilities with the SENOR Stainless Steel Panel PC SPC 24, designed to deliver top-tier performance and durability in the most challenging environments.
Product Description
The SENOR SPC 24 is a rugged stainless steel panel PC engineered for areas where typical computers fail. Its robust stainless steel housing ensures resistance to corrosion and easy cleaning, making it ideal for food processing, pharmaceuticals, and chemical manufacturing. With its large 24-inch display and high-performance components, the SPC 24 enhances productivity by offering clear visibility and powerful processing capabilities.
Key Features
- Stainless Steel Construction: Corrosion-resistant and easy to sanitize, meeting stringent industry hygiene standards.
- Large 24-Inch Display: Offers enhanced visibility for complex tasks, with high-resolution and touch functionality.
- Fanless Design: Minimizes dust accumulation and noise, perfect for cleanroom environments.
- IP66 Protection: Ensures complete protection against dust ingress and high-pressure water jets.
Product Quality and Performance
The SPC 24 is constructed to endure tough industrial conditions without sacrificing performance. It is tested extensively to ensure reliability under constant use, making it a valuable asset for critical and continuous operations.
Specifications
- Screen Size: 24 inches
- Resolution: 1920 x 1080
- Processor: Intel Core i5
- RAM: 8GB
- Storage: 256GB SSD
- Operating System: Compatible with Windows 10/11 and Linux
- Connectivity: Ethernet, USB, optional WiFi
- Certifications: IP66 rated for environmental protection
Purpose of Use
The SPC 24 is particularly suited for applications that require a durable interface with high visual clarity, such as in automation control centers, interactive information kiosks, and production monitoring stations in harsh industrial environments.
How to Use
Set up the SENOR SPC 24 in your facility where robust and interactive technology is essential. Connect it to your industrial network and configure it to run essential software applications. Its touch screen functionality allows for easy interaction, making complex operations more manageable.
Supported OS/Application/Industries
- Operating Systems: Fully compatible with Windows and Linux, allowing for versatile software deployment.
- Applications: Ideal for process monitoring, machine control interfaces, and operational data display.
- Industries: Highly recommended for sectors such as food processing, pharmaceutical manufacturing, and chemical industries.
Benefits & Compatibility
- Enhanced Durability and Hygiene: Built to withstand harsh environments and easy to clean, supporting compliance with industry regulations.
- Improved Operational Efficiency: Provides a reliable platform for managing industrial processes, enhancing productivity.
- Flexible Integration: Can be seamlessly integrated into existing systems, supporting a range of industrial applications.
Warranty and FAQs
Comes with a three-year manufacturer's warranty covering technical defects and malfunctions. For more detailed support and troubleshooting, please refer to our FAQ section or contact our customer support team.
Shop Today & Receive Your Delivery Across the UAE!
Secure the SENOR SPC 24 Stainless Steel Panel PC to bolster your industrial capabilities. Our reliable delivery service ensures fast and safe delivery throughout the UAE.
After Sales Support
We offer comprehensive after-sales support to ensure you are fully satisfied with your SENOR SPC 24, providing expert assistance for any installation or operational challenges.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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