NEO Digital
SENOR Touch Panel MES 15R
SENOR Touch Panel MES 15R
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SENOR Touch Panel MES 15R
Overview
Upgrade your workspace with the SENOR Touch Panel MES 15R, designed to deliver unparalleled touch responsiveness and durability in a compact form factor. This panel PC is perfect for businesses requiring reliable technology that can withstand harsh environments.
Product Description
The SENOR MES 15R Touch Panel PC combines a rugged design with high-performance computing and touch technology, making it ideal for industrial applications, point-of-sale systems, and health care settings. Its fanless cooling system ensures silent operation, while its water-resistant front panel makes it suitable for wet or dusty conditions.
Key Features
- Highly Responsive Touchscreen: Supports multi-touch gestures for intuitive operation.
- Rugged Build: Features a water-resistant front and a fanless design to withstand industrial environments.
- Energy Efficient: Optimizes power use without compromising on performance.
- Versatile Installation: Can be mounted or used standalone, offering flexibility across various setups.
Product Quality and Performance
Crafted with durability in mind, the MES 15R undergoes rigorous testing to ensure it performs reliably in extreme conditions. Its solid construction and high-quality components guarantee longevity and minimal maintenance.
Specifications
- Screen Size: 15 inches
- Resolution: 1024 x 768
- Processor: Intel Atom
- RAM: 4GB
- Storage: 128GB SSD
- Operating System: Compatible with Windows and Linux
- Connectivity: Ethernet, USB, serial ports
- Protection: IP65-rated front panel for dust and water resistance
Purpose of Use
The MES 15R is exceptionally suited for environments where robust and interactive technology is needed, such as manufacturing control rooms, outdoor kiosks, and medical facilities.
How to Use
Easily integrate the MES 15R into your operational setup by connecting it to your network and devices. Configure the system for your specific applications and start benefiting from its enhanced touch capabilities and rugged design immediately.
Supported OS/Application/Industries
- Operating Systems: Fully compatible with both Windows and Linux platforms.
- Applications: Ideal for process control systems, POS terminals, and patient management systems.
- Industries: Manufacturing, retail, healthcare, and any sector needing durable touch solutions.
Benefits & Compatibility
- Improved Operational Efficiency: Provides a fast, responsive user interface to streamline tasks and improve user engagement.
- Designed for Durability: Built to operate reliably in harsh conditions, ensuring consistent performance and reducing downtime.
- Flexible Deployment Options: Its compact size and mounting flexibility allow it to be placed in diverse operational environments.
Warranty and FAQs
Includes a three-year manufacturer’s warranty covering defects in materials and workmanship. For more comprehensive support and troubleshooting, refer to our FAQ section or contact our customer support team.
Shop Today & Receive Your Delivery Across the UAE!
Optimize your business processes with the SENOR MES 15R Touch Panel PC. Our reliable delivery service ensures quick and secure delivery throughout the UAE.
After Sales Support
We provide extensive after-sales support to ensure you are completely satisfied with your SENOR MES 15R, with expert assistance available for any setup or usage questions.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.