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NEOTECH

SENOR Touch Panel MES 17 stainless

SENOR Touch Panel MES 17 stainless

Regular price Dhs. 3,290.00 AED
Regular price Dhs. 3,310.00 AED Sale price Dhs. 3,290.00 AED
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Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

Introduce unmatched durability and performance into your operations with the SENOR Touch Panel MES 17 Stainless, engineered to thrive in the toughest environments—from manufacturing floors to outdoor installations.

Product Description

The SENOR MES 17 Stainless Touch Panel PC is crafted with a high-quality stainless steel casing that ensures protection against corrosion, impacts, and extreme conditions. This device features a fanless design to reduce the risk of dust and particulate ingress, making it ideal for food processing, pharmaceutical manufacturing, and other hygiene-critical sectors.

Key Features

  • Stainless Steel Casing: Provides exceptional durability and resistance to corrosion, chemicals, and harsh cleaning agents.
  • IP65-Rated Front Panel: Offers complete protection against dust and low-pressure water jets, enhancing reliability in wet and dirty environments.
  • Advanced Touch Technology: Delivers responsive and reliable touch interactions, even in demanding operational settings.

Product Quality and Performance

The MES 17 Stainless is built to industrial standards, undergoing rigorous testing to ensure it can withstand continuous exposure to harsh environmental conditions. Its reliability and robust construction minimize downtime and maintenance needs.

Specifications

  • Screen Size: 17 inches
  • Resolution: 1280 x 1024
  • Processor: Intel Core i3
  • RAM: 8GB
  • Storage: 256GB SSD
  • Operating System: Compatible with Windows and Linux
  • Connectivity: Ethernet, USB
  • Protection: IP65-rated front panel, stainless steel enclosure

Purpose of Use

Perfect for use in environments where cleanliness and durability are paramount, such as in food processing plants, pharmaceutical facilities, and any area where the equipment must withstand rigorous cleaning protocols and exposure to corrosive materials.

How to Use

Mount the SENOR MES 17 Stainless in your facility using its VESA-compatible mounting options. Connect it to your network and peripheral devices, and configure the settings to start using its advanced touch capabilities for control processes, data entry, or point-of-information applications.

Supported OS/Application/Industries

  • Operating Systems: Fully compatible with Windows and Linux for versatile software integration.
  • Applications: Ideal for process control, point-of-sale systems, and interactive information points.
  • Industries: Especially suitable for food processing, pharmaceuticals, and other sectors requiring stringent hygiene and durability standards.

Benefits & Compatibility

  • Hygiene and Safety: Easy to clean and disinfect, meeting the strict standards required in hygiene-critical industries.
  • Long-Term Reliability: Designed to operate effectively over long periods, even under tough conditions, reducing total cost of ownership.
  • Versatile Functionality: Adapts to a range of industrial applications, offering flexibility in installation and use.

Warranty and FAQs

Includes a three-year manufacturer's warranty that covers defects in materials and workmanship. For additional support and troubleshooting, refer to our FAQ section or contact our customer support team.

Shop Today & Receive Your Delivery Across the UAE!

Equip your business with the SENOR MES 17 Stainless Touch Panel PC for enhanced durability and performance. Order now for reliable and prompt delivery across the UAE.

After Sales Support

Our dedicated after-sales support team is ready to assist with any installation or operational questions, ensuring you can fully leverage the capabilities of your SENOR MES 17 Stainless.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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