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SENOR Touch Panel MES 21 stainless

SENOR Touch Panel MES 21 stainless

Regular price Dhs. 3,244.00 AED
Regular price Dhs. 3,584.00 AED Sale price Dhs. 3,244.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

SENOR Touch Panel MES 21 stainless


Empower your operations with the SENOR Touch Panel MES 21 Stainless, designed to thrive in the most demanding conditions. This unit is perfect for industries that require durability and cleanliness, such as food processing, pharmaceuticals, and more.

Product Description

The SENOR MES 21 Stainless is a high-end touch panel PC that combines top-tier functionality with a rugged stainless steel enclosure, ensuring it can withstand corrosive environments and easy sanitization. Its fanless design and IP65-rated front panel make it ideal for settings where hygiene and cleanliness are paramount.

Key Features

  • Stainless Steel Construction: Offers exceptional durability and resistance to corrosion and harsh cleaning agents.
  • IP65-Rated Front Panel: Ensures protection against water and dust ingress, making it suitable for wet and dirty conditions.
  • Fanless Design: Minimizes maintenance needs and eliminates noise, enhancing the work environment.

Product Quality and Performance

Built to meet industrial standards, the MES 21 Stainless ensures reliable performance under tough conditions. It’s rigorously tested to handle extreme temperatures and exposure to industrial solvents and cleaners.


  • Screen Size: 21 inches
  • Processor: Intel Core i5
  • RAM: 8GB
  • Storage: 256GB SSD
  • Operating System: Supports Windows and Linux
  • Connectivity: WiFi, Ethernet, USB, and HDMI ports
  • Certifications: IP65 front panel, CE, FCC

Purpose of Use

Ideal for sectors requiring robust and hygienic computing solutions, such as food production, healthcare, pharmaceuticals, and any other industry where cleanliness and durability are critical.

How to Use

Install the SENOR MES 21 Stainless in your industrial or commercial setup using its versatile mounting options. Configure the software as needed, and start utilizing its advanced touch capabilities for streamlined operations.

Supported OS/Application/Industries

  • Operating Systems: Fully compatible with Windows and Linux.
  • Applications: Excellent for control systems, point-of-information kiosks, and interactive industrial processes.
  • Industries: Food processing, pharmaceuticals, healthcare, manufacturing.

Benefits & Compatibility

  • Hygienic Design: Easy to clean and disinfect, meeting the strict hygiene standards of sensitive industries.
  • High Durability: Resists environmental challenges, ensuring longevity and reducing replacement costs.
  • Versatile Functionality: Supports a wide range of applications, making it a valuable asset across various sectors.

Warranty and FAQs

Comes with a three-year manufacturer's warranty covering defects in materials and workmanship. For more detailed support and troubleshooting advice, please visit our FAQ page or contact our customer support.

Shop Today & Receive Your Delivery Across the UAE!

Equip your business with the SENOR MES 21 Stainless Touch Panel. Order now for reliable delivery across the UAE, and start enhancing your operational efficiency and hygiene standards.

After Sales Support

We offer comprehensive after-sales support to ensure your satisfaction and optimal use of the SENOR MES 21 Stainless. Our team is ready to assist with any setup or usage inquiries.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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