NEOTECH
SENOR Touch Panel SPC 21
SENOR Touch Panel SPC 21
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
SENOR Touch Panel SPC 21
Overview
Introduce next-level efficiency to your business with the SENOR Touch Panel SPC 21, designed to withstand the demands of high-traffic environments while offering seamless interaction.
Product Description
The SENOR SPC 21 Touch Panel is built for intense daily use, featuring a high-strength touch screen that can handle inputs from various sources, including bare fingers and styluses. Its rugged design ensures longevity and reliability in sectors like retail, hospitality, and manufacturing.
Key Features
- High-Response Touch Technology: Enables quick and accurate touch responses, enhancing user interactions.
- Robust Construction: Designed to resist water, dust, and grease, making it suitable for tough environments.
- Energy Efficient: Uses advanced technology to reduce power consumption without compromising performance.
Product Quality and Performance
The SPC 21 is rigorously tested to meet high standards of durability and operational efficiency, ensuring it performs well even in the most challenging conditions. Its reliability makes it a favorite among businesses that require a dependable touch solution.
Specifications
- Screen Size: 21 inches
- Resolution: 1920 x 1080
- Touch Technology: Capacitive
- Connectivity: USB, HDMI
- Brightness: 350 cd/m²
Purpose of Use
Ideal for businesses that need a reliable and easy-to-use interface for customer transactions, order management, or production control systems.
How to Use
Easily integrate the SENOR SPC 21 into your existing systems through its versatile connectivity options. Configure the touch settings to suit your specific business needs and start enjoying enhanced interaction immediately.
Supported OS/Application/Industries
- Operating Systems: Compatible with Windows, Linux, and Android.
- Applications: Perfect for point-of-sale systems, kiosks, and control panels.
- Industries: Retail, hospitality, manufacturing, and healthcare.
Benefits & Compatibility
- Enhanced User Experience: Provides a smooth and intuitive touch interface that improves service speed and customer satisfaction.
- Durable and Reliable: Built to last in harsh conditions, ensuring a long service life with minimal maintenance.
- Versatile Use: Adaptable to a variety of settings and applications, thanks to its robust build and flexible software compatibility.
Warranty and FAQs
Comes with a two-year manufacturer’s warranty covering defects and malfunctions. For more detailed support and troubleshooting advice, visit our FAQ page or contact our customer support.
Shop Today & Receive Your Delivery Across the UAE!
Order your SENOR SPC 21 Touch Panel today and benefit from our quick and reliable delivery services across the UAE, ensuring your business doesn’t skip a beat.
After Sales Support
We are committed to providing excellent after-sales support to ensure you get the most out of your SENOR SPC 21, with comprehensive assistance available for any setup or usage concerns.
Request for Customer Reviews and Testimonials
Please share your experience with the SENOR SPC 21. Your feedback helps us improve and assists others in making informed decisions.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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