NEOTECH
Barcode Scanner - Zebra DS3678DP
Barcode Scanner - Zebra DS3678DP
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra DS3678DP: Industrial Scanning Powerhouse
Overview:
Introducing the DS3678DP barcode scanner package, the ultimate scanning solution tailored for the rigorous demands of industrial environments. Engineered for excellence, this package combines advanced scanning technology with unparalleled durability, ensuring seamless operation in even the most challenging conditions.
Product Description:
The DS3678DP package sets a new standard for barcode scanning in industrial settings. Featuring cutting-edge technology, it effortlessly reads both 1D and 2D barcodes, including those compromised by damage, dirt, or poor printing. Crafted to endure, its robust construction withstands significant impacts, extreme temperatures, and water and dust exposure. With a battery designed for extended use, Bluetooth connectivity for wireless operation, and an ergonomic design to minimize user fatigue, this scanner package is the epitome of efficiency and reliability.
Key Features:
- Advanced Scanning: Rapid, accurate reads of 1D and 2D barcodes.
- Rugged Durability: Drop-proof to 8 feet, waterproof, and dustproof.
- Extended Battery Life: Sustains prolonged scanning operations.
- Bluetooth Connectivity: Offers versatile wireless device pairing.
- Ergonomic Design: Ensures comfort and reduces user fatigue.
- Industrial Versatility: Ideal for manufacturing, logistics, and more.
- Comprehensive Package: Includes scanner, cradle, power supply, and USB cable.
Quality and Performance:
The DS3678DP is renowned for its robust performance and reliability, with users across industries attesting to its capability to transform and streamline operations. Its superior quality not only meets but exceeds the expectations for industrial barcode scanning.
Specifications:
- Scanning Capabilities: Efficiently reads 1D and 2D barcodes.
- Construction: Designed for harsh industrial environments.
- Battery Life: Optimized for extended use.
- Connectivity: Bluetooth for easy wireless connections.
- Package Contents: Scanner, charging cradle, power supply, USB cable.
Purpose of Use:
Specifically designed for sectors requiring high durability and scanning efficiency, such as manufacturing and logistics, the DS3678DP enhances workflow, increases productivity, and ensures operational continuity.
Supported Operating Systems/Applications/Industries:
The scanner's compatibility with a broad range of devices and its adaptability across various industrial applications make it a versatile tool for numerous sectors.
Benefit Effect:
By delivering high-speed, accurate scanning and enduring tough industrial conditions, the DS3678DP scanner package significantly boosts efficiency and reliability in any operational setting.
Warranty Information and FAQs:
Detailed warranty information and a comprehensive FAQ section provide invaluable support and assurance to users, ensuring a smooth, hassle-free experience.
Delivery Services (specific to the UAE):
Emphasizes fast and reliable delivery across major UAE cities and emirates, highlighting our commitment to excellence in service and customer satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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