neotech.ae
Barcode Scanner - Zebra DS3678SR
Barcode Scanner - Zebra DS3678SR
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra DS3678SR: Rugged 2D Scanner
Overview:
Discover the Zebra DS3678SR, the pinnacle of rugged, cordless 2D scanning technology. Built to perform in the toughest environments, this scanner offers unparalleled durability, advanced scanning capabilities, and seamless wireless connectivity. It's the ideal choice for industries demanding robust performance and reliability.
Product Description:
The Zebra DS3678SR thrives under challenging conditions with its superior design and technology. Offering robust Bluetooth connectivity, it enables efficient wireless scanning from distances up to 300 feet. Its rugged construction withstands drops up to 8 feet and is IP67 rated for maximum dust and water resistance. Advanced data capture technology ensures accurate scanning of all barcode types, even under compromised conditions, setting a new standard for rugged use.
Key Features:
- Wireless Freedom: Up to 300 feet Bluetooth connectivity.
- Rugged Durability: 8-foot drop survival and IP67 rating.
- Advanced Scanning: Precise capture of 1D, 2D, and DPM barcodes.
- Extended Battery Life: Up to 70,000 scans per charge.
- Versatile Usability: Includes charging cradle, USB cable, with options for vibration feedback and multi-mount stand.
Quality and Performance:
Demonstrating unmatched durability and efficiency, the Zebra DS3678SR is validated by extensive user testimonials. Its exceptional performance standards make it an indispensable tool for navigating the rigors of industrial environments.
Specifications:
- Connectivity: Bluetooth (up to 300 feet).
- Durability: 8-foot drop resistance, IP67 rating.
- Battery: 70,000 scans per charge.
- Barcode Compatibility: Efficient with 1D, 2D, and DPM.
Purpose of Use:
Specially designed for sectors that demand rugged and reliable barcode scanning solutions, such as logistics and manufacturing, the Zebra DS3678SR enhances workflow efficiency and operational resilience.
Supported Operating Systems/Applications/Industries:
The scanner's versatility extends across a wide range of operating systems and applications, proving invaluable in industries where performance under pressure is a prerequisite.
Benefit Effect:
By incorporating the Zebra DS3678SR into your operations, you're not just adopting a tool; you're revolutionizing your work processes with unmatched durability, efficiency, and accuracy.
Warranty Information and FAQs:
Comes with a comprehensive warranty and an informative FAQ section to address any concerns, providing peace of mind and ensuring satisfaction with your investment.
Delivery Services (specific to the UAE):
Offering reliable and speedy delivery across the UAE, we ensure your Zebra DS3678SR arrives quickly and safely, ready to perform in the demanding conditions it was designed for.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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