NEOTECH
Barcode Scanner - Zebra DS9300
Barcode Scanner - Zebra DS9300
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra DS9300 Series: Advanced Retail Barcode Scanner
Overview
Discover the DS9300 Series, the next generation of presentation barcode scanners engineered for the retail, hospitality, and transportation sectors. With its cutting-edge imaging technology, the DS9300 Series excels in fast and precise 1D and 2D barcode scanning, ensuring seamless transactions and inventory management. Versatile and robust, these scanners offer flexible mounting options and an intuitive user interface, making them the perfect choice for businesses looking to enhance efficiency and customer satisfaction.
Product Description
The DS9300 Series redefines scanning excellence, offering unparalleled performance in a compact, durable design. Whether mounted or handheld, these scanners adapt to your business needs, delivering fast, accurate reads of barcodes on any surface, including curved or shiny items. Designed for high-volume environments, the DS9300 Series features an intuitive aiming system for effortless scanning, ensuring reliability and speed with every scan.
Key Features
- High-Performance Scanning: Advanced imaging technology for quick, accurate barcode reads.
- Versatile Use: Easy transition between countertop and handheld modes.
- Intuitive Aiming: Bright aiming dot and targeting reticle for efficient scanning.
- Durability: Rugged design withstands drops, dust, and liquid exposure.
- User-Friendly Interface: Customizable alerts and easy-to-navigate interface.
- Flexible Connectivity: Supports wired and wireless connections for easy POS or device integration.
Quality and Performance
The DS9300 Series stands as a testament to durability and reliability, crafted to meet the demands of busy retail and hospitality environments. With positive feedback from industry professionals, its robust build and high-performance scanning capabilities ensure continuous operation, day in and day out.
Specifications
- Scanning Capabilities: 1D and 2D barcodes
- Mounting Options: Countertop or handheld
- Connectivity: Wired and wireless options
- Environment Tolerance: Resistant to drops, dust, and liquids
Purpose of Use
Tailored for the retail, hospitality, and transportation industries, the DS9300 Series enhances checkout processes, inventory management, and customer engagement, streamlining operations and improving the bottom line.
Supported Operating Systems/Applications/Industries
Compatible with a wide range of operating systems and POS systems, the DS9300 Series is versatile for various applications, ensuring seamless integration into your existing infrastructure.
Benefit Effect
Implementing the DS9300 Series in your operations can significantly boost efficiency, reduce transaction times, and enhance the overall customer experience, directly impacting your business's success.
Warranty Information and FAQs
Each scanner comes with a comprehensive warranty, underscoring our commitment to quality and customer satisfaction. The FAQs address common concerns, ensuring smooth setup and operation.
Delivery Services (specific to the UAE)
Offering reliable delivery across the UAE, we ensure that your DS9300 Series scanner reaches you promptly and safely, ready to transform your business operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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