NEOTECH
Durable SATO SG112-ex Industrial Thermal Printer
Durable SATO SG112-ex Industrial Thermal Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The SATO America SG112-ex Industrial Thermal Printers are built for high-performance, large-format printing in industrial environments. With a rugged design, these printers excel in manufacturing, logistics, and other demanding settings. Offering high-resolution wide-format printing, they ensure clear, readable labels. Multiple connectivity options provide seamless integration with existing systems, enhancing flexibility and mobility.
Product Description
The SATO SG112-ex Industrial Thermal Printers combine robust construction with large-format printing capabilities. Ideal for harsh conditions, these printers deliver high-quality output and offer versatile connectivity options such as USB and Ethernet. Suitable for various applications, from manufacturing labels to large-scale logistics, the SG112-ex provides reliable and efficient printing solutions.
Key Features
- Rugged Construction: Built to withstand harsh industrial conditions, perfect for manufacturing and logistics.
- Wide-Format Printing: Supports large-format printing for efficient label production.
- High-Performance Features: Enables efficient high-volume printing.
- High-Resolution Printing: Ensures clear and readable output for large labels.
- Multiple Connectivity Options: Includes USB and Ethernet for flexible integration.
Product Quality and Performance
The SATO America SG112-ex is renowned for its durability and reliable performance. With wide-format printing, it supports large-scale label production. User testimonials confirm its effectiveness in various industrial applications. Multiple connectivity options ensure seamless integration with existing systems, enhancing productivity.
Specifications
- Dimensions: 18.70" W x 12.34" L x 12.57" H
- Weight: Approx. 44.1 lbs (Standard Model)
- Printing Resolution: 305 dpi
- Connectivity: USB, Ethernet
- Print Speed: Up to 6 inches per second
Purpose of Use
The SATO SG112-ex is designed for industrial and business applications, providing a reliable large-format printing solution. It excels in manufacturing, logistics, and other tasks requiring high-volume label printing. Its rugged construction and wide-format capabilities make it a versatile choice for various industrial needs.
How to Use
Connect the SATO SG112-ex to your system via USB or Ethernet. Follow setup instructions to integrate it with your business applications. Use it to produce large-format labels for manufacturing or logistics. Regular maintenance, like cleaning and loading label stock, ensures optimal performance.
Supported OS/Application/Industries
The SATO SG112-ex supports various operating systems and applications, allowing seamless integration with business processes. It's suitable for industries like manufacturing, logistics, and field service, enhancing efficiency with its high-performance features and rugged design.
Benefits & Compatibility
The SATO SG112-ex offers rugged construction, wide-format printing, and high-performance features. Compatible with various operating systems and applications, it provides flexible integration options. Its durable design and high-resolution output make it ideal for businesses seeking reliable large-format printing solutions.
Warranty and FAQs
The SATO SG112-ex comes with a one-year warranty. An FAQ section addresses common questions, providing guidance on product use and maintenance. For issues, contact our support team or initiate the Return Merchandise Authorization (RMA) procedure.
Shop Today & Receive Your Delivery Across the UAE!
Order the SATO SG112-ex today and enjoy swift delivery across the UAE. Our reliable services cover major cities and emirates, ensuring timely and secure delivery. Enhance your business operations with this high-quality industrial printer designed for manufacturing and logistics.
After Sales Support
We offer exceptional after-sales support to ensure customer satisfaction. Our dedicated team assists with setup, troubleshooting, and any other issues after purchasing the SATO SG112-ex.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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