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NEOTECH

Mobile Terminal - Zebra EC55

Mobile Terminal - Zebra EC55

Regular price Dhs. 4,590.00 AED
Regular price Dhs. 5,500.00 AED Sale price Dhs. 4,590.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Zebra EC55: Compact Powerhouse Enterprise Computer

Overview

Introducing the Zebra EC55 Enterprise Mobile Computer – the epitome of efficiency and durability for the modern workforce. Designed to thrive in both industrial and retail environments, this device is your ally in enhancing productivity and operational fluidity.

Product Description

The Zebra EC55 Enterprise Mobile Computer redefines workplace efficiency with its robust features tailored for the demands of on-the-go professionals. Blending advanced technology with user-centric design, it ensures seamless operations across diverse settings.

Key Features

  • Android 10 with Mobility DNA: A suite offering unmatched data capture and connectivity capabilities.
  • Rugged Durability: IP67 rating and MIL-STD-810G standards safeguard against water, dust, and impact.
  • High-Performance Computing: Powered by a Qualcomm Snapdragon 660 processor for rapid multitasking.
  • Advanced Data Capture: Options for 2D barcode scanning ensure accuracy in inventory and asset management.
  • Superior Connectivity: Featuring NFC, Bluetooth 5.0, with optional 4G LTE and WiFi for uninterrupted communication.
  • Crystal Clear Imagery: Equipped with 13MP rear and 5MP front-facing cameras for detailed capture and video conferencing.
  • Long-Lasting Battery: Supports fast charging, ensuring minimal downtime and maximum productivity.

Quality and Performance

The EC55's performance is a testament to Zebra's commitment to quality. Its rugged build and powerful computing capabilities provide a reliable solution that professionals can count on, day in and day out.

Specifications

  • OS: Android 10
  • Processor: Qualcomm Snapdragon 660 octa-core
  • Memory: 4GB RAM/32GB flash
  • Display: 5.5-inch with Gorilla Glass
  • Connectivity: NFC, Bluetooth 5.0, optional 4G LTE, WiFi
  • Camera: 13MP rear, 5MP front
  • Battery: User-replaceable, fast charging enabled

Purpose of Use

Ideal for field service, retail management, and logistics, the EC55 is a versatile tool that adapts to your workflow, enhancing both efficiency and accuracy in data handling and communication.

Supported Operating Systems/Applications/Industries

With Android 10, it supports a broad spectrum of applications, making it perfect for industries ranging from manufacturing to healthcare, where mobility and data integrity are paramount.

Benefit Effect

Experience a significant boost in task management, operational speed, and overall productivity, reinforcing your workforce with a tool designed for excellence.

Warranty Information and FAQs

Zebra offers comprehensive warranty options for the EC55. For specific coverage details and support inquiries, please visit our FAQ section or contact customer service.

Delivery Services (specific to the UAE)

Our reliable delivery network ensures prompt service across Dubai, Abu Dhabi, and beyond, emphasizing our commitment to your business continuity and success.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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