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Epson PLQ-22: Fast Impact Passbook Printer

Epson PLQ-22: Fast Impact Passbook Printer

Regular price Dhs. 2,190.00 AED
Regular price Dhs. 2,250.00 AED Sale price Dhs. 2,190.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Epson PLQ-22 Passbook Printer: Banking Efficiency Redefined

Overview

The Epson PLQ-22 Passbook Printer stands at the forefront of banking technology, offering unprecedented efficiency and reliability. Designed to meet the rigorous demands of the banking sector, this 24-pin impact printer delivers high-speed performance, superior paper handling, and versatile connectivity options. Its capability to handle passbooks up to 2.6mm thick, coupled with an advanced color scanner for A4 documents, checks, and IDs, makes it an indispensable tool for financial institutions aiming for top-notch customer service.

Product Description

The Epson PLQ-22 redefines banking document processing with its robust design and advanced features. Offering print speeds of up to 480 cps and easy system integration, this printer is engineered to boost productivity while ensuring minimal downtime. Its automatic forms alignment and print gap adjustment guarantee hassle-free printing of passbooks and other banking documents. Additionally, the inclusion of a USB hub and MICR reading functionality underscores its versatility, making it a comprehensive solution for modern banking needs.

Key Features

  • High-Speed Printing: Up to 480 cps, facilitating quick customer transactions.
  • Versatile Document Handling: Automatic alignment and gap adjustment for passbooks and specialized documents.
  • Comprehensive Connectivity: Includes bi-directional parallel, serial, and USB 2.0 interfaces.
  • Dual-Sided Color Scanning: A4 document, check, and ID scanner integrated for multifunctional use.
  • Superior Compatibility: Emulates Olivetti, Wincor Nixdorf, and IBM printers, ensuring seamless integration into existing systems.

Product Quality and Performance

The Epson PLQ-22 is built to last, with a mean time between failures (MTBF) of 10,000 power-on hours and a print head life of 400 million characters. It not only offers exceptional durability but also adheres to stringent quality standards, ensuring reliable performance. Customer testimonials highlight its reliability and the positive impact it has on operational efficiency, making it a trusted choice among leading financial institutions.

Specifications

  • Dimensions: 15.11" x 11" x 8" (W x D x H)
  • Weight: 20.3 lbs
  • Print Technology: 24-pin, impact dot matrix
  • Print Speed: Up to 480 cps
  • Connectivity: Parallel, Serial, USB 2.0
  • Paper Handling: Supports passbooks up to 2.6mm thick

Purpose of Use

Ideal for banks and financial institutions requiring fast, reliable document processing. The PLQ-22 efficiently handles passbooks, checks, and ID documents, streamlining customer service operations.

Supported OS/Application/Industries

Compatible with major operating systems, including Windows 7/8/Vista/XP, ensuring easy integration into any banking IT environment. Its robust design and advanced features make it particularly suitable for the banking and financial services industry.

Benefits & Compatibility

  • Enhanced Productivity: High-speed printing and advanced document handling significantly reduce transaction times.
  • Versatility: Handles a wide range of banking documents, from passbooks to checks, with ease.
  • Energy Efficiency: Low power consumption in sleep mode contributes to cost savings and environmental sustainability.

Warranty and FAQs

Offers a comprehensive one-year warranty, covering parts and labor. The FAQ section addresses common queries, ensuring customers have all the information needed to maximize their printer's performance.

Request for Customer Reviews and Testimonials

We value your feedback! Please share your experience with the Epson PLQ-22 Passbook Printer to help us continue providing top-quality products and services.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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