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Epson PLQ-50 Passbook Dot Matrix Printer

Epson PLQ-50 Passbook Dot Matrix Printer

Regular price Dhs. 2,090.00 AED
Regular price Dhs. 2,150.00 AED Sale price Dhs. 2,090.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Epson PLQ-50 Passbook Dot Matrix Printer


Introducing the Epson PLQ-50, the go-to solution for fast and reliable passbook printing. Engineered for excellence, this 24-pin dot matrix printer not only promises to elevate your document processing with speeds up to 630 cps but also ensures unmatched ease and efficiency in handling multipart documents. With its compact design, automatic functionalities, and versatile connectivity options, the PLQ-50 is a standout choice for professional environments seeking performance and reliability.

Product Description:

The Epson PLQ-50 sets a new standard in passbook printing technology. Designed to accommodate passbooks up to 2.6 mm thick, this robust printer is equipped with automatic sheet and printhead alignment features, ensuring every print is perfect. Its user-friendly color LCD simplifies operation, allowing for seamless navigation and control. Whether it's for banking, governmental, or corporate use, the PLQ-50 delivers exceptional quality prints at impressive speeds, making it the ultimate tool for professional document processing.

Key Features:

  • High-Speed Printing: Experience swift printing at up to 630 cps, enhancing your workflow efficiency.
  • Compact Design: Perfect for tight spaces, its small footprint does not compromise on functionality.
  • Ease of Use: A color LCD panel allows for straightforward navigation and printer management.
  • Reliability: Boasts a MCBF of 24 million lines and a MTBF of 35,000 power-on hours, ensuring longevity and dependability.
  • Versatile Paper Handling: Automatic sheet and printhead alignment for hassle-free printing.
  • Multi-Interface Support: Includes Parallel, Serial, and USB interfaces for easy integration into any system.


  • Printing Technology: 24-pin, Serial impact dot matrix
  • Print Speed: Up to 630 cps
  • Sound Level: 52 dB(A) in Passbook Mode
  • Dimensions: 14" x 11" x 8" (W x D x H)
  • Weight: 17.2 lb
  • Power Consumption: Approx. 78 W, with energy-saving features

Purpose of Use:

The Epson PLQ-50 is designed to meet the needs of businesses that require reliable and high-quality printing of passbooks and multipart documents. Its versatility makes it an ideal choice for banking, governmental, and corporate sectors, ensuring efficient and professional document processing.

How to Use:

For optimal performance, load your documents according to the guidelines provided, select your desired print mode via the color LCD, and let the PLQ-50 take care of the rest. Regular maintenance, such as cleaning the printhead and replacing the ribbon, will ensure your printer continues to deliver exceptional results.

Supported OS/Application/Industries:

This printer is compatible with various operating systems, including Windows and Linux, making it a versatile addition to any IT infrastructure. It's especially suited for industries where document printing is frequent and requires high precision and reliability, such as banking and governmental agencies.

Benefits & Compatibility:

The Epson PLQ-50 offers numerous benefits, including high-speed printing, exceptional reliability, and ease of use. Its compatibility with a wide range of media types and its ability to handle multipart documents make it a valuable asset in any professional setting.

Warranty and FAQs:

Epson provides a 1-year limited warranty for the PLQ-50, covering any defects in materials and workmanship. For further assistance and common queries, please refer to our comprehensive FAQ section.

Delivery Services (UAE):

We offer reliable and prompt delivery services across the UAE, ensuring that your Epson PLQ-50 arrives safely and on time, ready to enhance your document processing tasks.

Request for Customer Reviews and Testimonials:

Your feedback is invaluable. Please share your experiences with the Epson PLQ-50 to help others make informed decisions. Your positive testimonials are greatly appreciated and contribute to our community of satisfied customers.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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