NEOTECH
Receipt Printer - Epson TM-T88VI
Receipt Printer - Epson TM-T88VI
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Epson TM-T88VI: Ultra-Fast POS Printer with NFC & Cloud
Overview:
Discover the TM-T88VI, Epson's advanced thermal POS printer. Renowned for its lightning-fast print speeds and unparalleled connectivity options, this printer is engineered to boost efficiency and streamline operations in any demanding retail or hospitality environment. Experience the seamless integration of cloud services and POS systems, enhancing your business's adaptability and service quality.
Product Description:
The Epson TM-T88VI redefines printing excellence with its direct thermal line printing technology, achieving speeds up to 350 mm/s. Its high-resolution output of 180 × 180 dpi ensures crisp, clear receipts. Designed for versatility, it supports a wide range of paper sizes and boasts multiple connectivity options including USB, Ethernet, Bluetooth, and Wi-Fi. The TM-T88VI is a testament to Epson's commitment to innovation, offering features like Server Direct Print and multi-interface support.
Key Features:
- Direct Thermal Printing: Fast, reliable, and economical.
- Superior Print Speed: Up to 350 mm/s for efficient service.
- Versatile Connectivity: USB, Ethernet, Bluetooth, and Wi-Fi.
- Cloud & NFC Support: Enhance customer interactions with easy cloud access and NFC pairing.
- Eco-Friendly: Low power consumption and advanced paper-saving features.
Quality and Performance:
Epson's TM-T88VI stands as a pinnacle of reliability and performance. Users commend its durability and consistent operation, highlighted by customer testimonials praising its longevity and low maintenance. Its eco-efficient design not only reduces operational costs but also supports sustainable business practices.
Specifications:
- Print Method: Direct thermal line printing
- Resolution: 180 × 180 dpi
- Supported Paper: Max diameter 83 mm, widths 80/58 mm
- Interfaces: USB, Ethernet, Bluetooth, Wi-Fi
- Features: Server Direct Print, Multiple Interface Support
Purpose of Use:
Ideal for retail, hospitality, and service industries, the TM-T88VI meets a variety of printing needs from receipts to tickets, ensuring smooth customer transactions and efficient service delivery.
Supported Systems:
Fully compatible with various operating systems and applications, the TM-T88VI is designed to integrate seamlessly into existing setups or new installations, offering flexibility for evolving business needs.
Benefit Effect:
By adopting the TM-T88VI, businesses can significantly enhance operational efficiency, reduce wait times for customers, and contribute to environmental sustainability through reduced power usage and paper waste.
Warranty Information and FAQs:
Epson provides a comprehensive warranty for the TM-T88VI, ensuring peace of mind and support for any inquiries or issues. The FAQ section addresses common concerns, facilitating easy troubleshooting and maintenance.
Delivery Services (specific to the UAE):
We offer reliable and swift delivery across major cities and emirates, ensuring your TM-T88VI arrives promptly and ready for integration into your business operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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