NEOTECH
Epson TM-T88VI Receipt Printer
Epson TM-T88VI Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Epson TM-T88VI Receipt Printer
Overview:
The Epson TM-T88VI Direct Thermal Receipt Printer is a state-of-the-art solution for businesses that require fast, reliable receipt printing. This model is renowned for its speed, versatility, and energy efficiency, making it an ideal choice for retail, hospitality, and financial services.
Product Description:
The Epson TM-T88VI offers significant advancements in POS thermal printing technology with superior speed, reliability, and connectivity features. Designed to work in busy retail environments, it supports multiple greying scales to produce high-quality graphics, logos, and text. The printer is highly adaptable, supporting traditional PC-POS, as well as mobile POS systems.
Key Features:
- High-speed printing: Up to 350 mm/sec, reducing customer wait times.
- Multiple connectivity options: Includes USB, Ethernet, and Bluetooth.
- Server Direct Print: Enables printing from web applications via HTTP requests.
- Multi-interface connectivity: Simultaneously connects to traditional PC-POS and mobile POS systems.
- Paper-saving functionality: Reduces paper usage by up to 30%.
Product Quality and Performance:
The Epson TM-T88VI is built for durability and designed to withstand the rigors of high-volume environments. With a print head life of 200 km and an auto cutter life of 3 million cuts, this printer offers outstanding reliability and performance for any business.
Specifications:
- Model: C31CE94111A0
- Print Method: Direct thermal
- Print Speed: Up to 350 mm/sec
- Interfaces: USB, Ethernet, Bluetooth
- Paper Width: 80 mm, adjustable to 58 mm
- Weight: 1.6 kg
- Dimensions: 145mm x 195mm x 148mm
Purpose of Use:
The Epson TM-T88VI is ideal for businesses looking for high-performance, versatile receipt printing solutions, such as retail stores, restaurants, and supermarkets. It’s designed to enhance customer experiences through faster checkout times and high-quality receipt printing.
How to Use:
Installation of the Epson TM-T88VI is straightforward: connect it to your network using Ethernet or directly to a workstation via USB, and pair with mobile devices through Bluetooth. The printer is compatible with most POS software, allowing for seamless integration into your existing setup.
Supported OS/Application/Industries:
The TM-T88VI is compatible with various operating systems including Windows, iOS, and Android, ensuring it can integrate smoothly into diverse POS systems across different industries like retail, hospitality, and finance.
Benefits & Compatibility:
The TM-T88VI enhances operational efficiencies with its quick printing capabilities and advanced connectivity options. Its compatibility with various media widths and greying scales also allows for customized receipts, enhancing branding opportunities.
Warranty and FAQs:
NEO Digital provides a one-year warranty on the Epson TM-T88VI, covering support and repairs. For more information on troubleshooting and technical support, please refer to our FAQs section on the website.
Delivery Services (UAE):
Ensure timely and secure delivery across the UAE with NEO Digital’s reliable distribution network, getting your Epson TM-T88VI up and running quickly.
After Sales Support:
At NEO Digital, we prioritize customer satisfaction through exceptional after-sales support, ensuring you maximize the benefits of your new Epson printer.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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