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Epson TM-U220B Ethernet Receipt Printer

Epson TM-U220B Ethernet Receipt Printer

Regular price Dhs. 1,197.00 AED
Regular price Dhs. 1,316.00 AED Sale price Dhs. 1,197.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Epson TM-U220B Ethernet Receipt Printer

The Epson TM-U220B Ethernet Receipt Printer is designed for businesses that require a robust and efficient printing solution with network connectivity. Ideal for environments like restaurants, retail stores, and service centers, this printer offers exceptional reliability and easy integration into existing network systems.

Product Description:

The Epson TM-U220B features Ethernet connectivity, allowing for seamless network integration. This model is known for its durability and ease of use, with features like drop-in paper loading and an auto-cutter, making it an excellent choice for high-volume settings where speed and dependability are crucial.

Key Features:

  • Ethernet Interface: Provides reliable network connectivity, enabling easier device sharing across multiple workstations.
  • High-Speed Printing: Outputs receipts at a speed that minimizes customer wait times.
  • Auto-Cutter: Equipped with an automatic cutter to ensure clean and quick paper handling.
  • Two-Color Printing Capability: Can print in two colors (black and red), which is great for highlighting specials or discounts.
  • Impact Printing Technology: Offers robust printing solutions that are less sensitive to heat and kitchen environments.

Product Quality and Performance:

The TM-U220B is built to endure the demanding conditions of busy commercial environments, with a mechanism that supports intensive use. Its impact printing technology not only allows for multi-ply paper printing but also ensures continued operation in hot and humid conditions.


  • Model: TM-U220B
  • Print Method: Dot matrix
  • Print Speed: Up to 6 lines per second
  • Interfaces: Ethernet
  • Paper Width: 76 mm
  • Dimensions: 160mm x 248mm x 139mm
  • Weight: 2.5 kg

Purpose of Use:

This printer is particularly effective in food service and retail settings where quick and efficient receipt printing is necessary. It is designed to quickly handle customer transactions with minimal disruption, making it an integral part of any smooth-running business operation.

How to Use:

To set up the TM-U220B, connect it to your network via Ethernet, load the paper, and configure the settings through your POS system. Its compatibility with most POS software makes it easy to integrate into your current setup.

Supported OS/Application/Industries:

This printer is compatible with various operating systems including Windows, ensuring it can be integrated smoothly into virtually any POS system, particularly in the hospitality and retail sectors.

Benefits & Compatibility:

The Ethernet capability of the TM-U220B makes it a versatile and essential tool for businesses with multiple points of sale. It enhances operational efficiency by reducing printer downtime and ensuring consistent performance across all transactions.

Warranty and FAQs:

NEO Digital provides a one-year warranty on the Epson TM-U220B, covering support for defects and functionality issues. More comprehensive support information can be found in our FAQs section.

Delivery Services (UAE):

We offer prompt and reliable delivery services for the Epson TM-U220B across the UAE, ensuring that your business can continue to operate efficiently without interruption.

After Sales Support:

Our commitment at NEO Digital extends beyond sales, as we provide excellent after-sales support to ensure that your Epson printer continues to meet your business needs effectively.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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