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Epson TM-U295 Slip Printer

Epson TM-U295 Slip Printer

Regular price Dhs. 1,550.00 AED
Regular price Dhs. 1,700.00 AED Sale price Dhs. 1,550.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Epson TM-U295 Slip Printer


The Epson TM-U295 Impact Dot Matrix Slip Printer is the world’s smallest slip printer, perfect for environments where space is at a premium. Known for its compact design and versatile functionality, it is an ideal choice for businesses in the hospitality, banking, and retail sectors that require efficient slip printing.

Product Description:

The Epson TM-U295 is a highly reliable slip printer that supports a variety of printing functions, from checks to receipts and multipart forms. Its lightweight and compact design allows for easy placement in tight spaces, and it offers four print sizes and four printing directions for flexible paper handling.

Key Features:

  • Ultra-Compact Design: The smallest slip printer in the world, perfect for constrained spaces.
  • Versatile Paper Handling: Prints slips, checks, and multi-part vouchers with ease.
  • Four Print Directions: Adjustable printing allows customization according to business needs.
  • Multiple Font Options: Offers four print sizes for varied requirements.
  • Easy Operation: Features a simple and intuitive operation system with an accessible control panel.

Product Quality and Performance:

The TM-U295 is built to last and perform consistently under demanding conditions. It uses impact dot matrix technology to produce clear, precise prints and is designed to handle special papers, including multipart forms and checks, without jamming or delays.


  • Model: TM-U295
  • Print Method: Impact dot matrix
  • Print Speed: Up to 2.1 lines per second
  • Interfaces: Available with Serial, Parallel, USB, or Ethernet
  • Paper Dimensions: 80 to 182 mm (width), 69 to 257 mm (length)
  • Weight: 1.6 kg
  • Dimensions: 180mm x 191mm x 102.5mm

Purpose of Use:

This printer is particularly useful in settings where precise, customizable slip printing is required, such as printing receipts at hotel check-ins, processing checks in banks, or managing credit card slips in retail.

How to Use:

To start using the TM-U295, connect it to your system via your chosen interface, load the appropriate slip paper, and configure the printing options through your POS software. The printer’s user-friendly design ensures simple setup and operation.

Supported OS/Application/Industries:

The TM-U295 is compatible with most operating systems, including Windows, making it suitable for various applications across multiple industries like hospitality, retail, and financial services.

Benefits & Compatibility:

The TM-U295 offers significant benefits with its compact, flexible design and reliable printing capability. Its ability to handle different paper types and sizes makes it an essential tool for businesses that require adaptable, high-quality printing solutions.

Warranty and FAQs:

NEO Digital offers a one-year warranty on the Epson TM-U295, covering manufacturing defects and technical support. For more detailed information, please refer to our FAQs or customer service.

Delivery Services (UAE):

We ensure swift and safe delivery of the Epson TM-U295 across the UAE, with options for expedited service to meet your business needs promptly.

After Sales Support:

At NEO Digital, we provide comprehensive after-sales support for the Epson TM-U295 to ensure your complete satisfaction and optimal use of the printer

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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