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Receipt Printer - Epson TM-T20ii

Receipt Printer - Epson TM-T20ii

Regular price Dhs. 723.00 AED
Regular price Dhs. 1,000.00 AED Sale price Dhs. 723.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

EPSON TMT20 ii: High-Speed Ethernet Thermal Printer


Introducing the EPSON TMT20 ii, a cutting-edge Ethernet Thermal Receipt Printer designed to meet the demands of any bustling business environment. With its advanced thermal printing technology, this printer delivers speed, efficiency, and reliability, making it an essential tool for retail, hospitality, and beyond. Its Ethernet connectivity ensures seamless integration into your existing network, enhancing your operational workflow.

Product Description

The EPSON TMT20 ii redefines the standards of receipt printing. Engineered for durability and performance, it boasts a compact design that fits perfectly in any workspace, saving valuable counter space. Its thermal printing technology eliminates the need for ink cartridges or ribbons, offering a cost-effective and environmentally friendly printing solution. With the capability to print up to 150mm per second, it ensures that customer transactions are processed quickly and smoothly.

Key Features

  • Ethernet Connectivity: Easy network integration for streamlined operations.
  • High-Speed Thermal Printing: Achieve up to 150mm per second for fast customer service.
  • Inkless Printing Technology: Cost-effective and low-maintenance solution.
  • Space-Saving Design: Compact footprint for optimal workspace utilization.
  • Easy Paper Loading: Drop-in mechanism for hassle-free paper roll replacement.
  • Versatile Paper Compatibility: Supports multiple paper widths for diverse printing needs.
  • Energy Efficiency: Energy Star compliance for reduced operational costs.

Quality and Performance

The EPSON TMT20 ii stands out for its exceptional reliability and performance. Businesses benefit from minimal downtime and reduced maintenance costs, thanks to Epson's trusted technology. This printer is a testament to Epson's commitment to quality, ensuring long-term efficiency and satisfaction.


  • Printing Method: Thermal line printing
  • Print Speed: Up to 150mm/sec
  • Connectivity: Ethernet interface
  • Paper Width Compatibility: Supports various paper sizes
  • Energy Certification: Energy Star compliant

Purpose of Use

Ideal for retail, hospitality, and any sector requiring fast, efficient receipt printing, the EPSON TMT20 ii is designed to enhance customer service and streamline business operations. Its robust features cater to the dynamic needs of modern businesses.

Supported Systems

The printer's Ethernet connectivity ensures compatibility with a wide range of operating systems and applications, facilitating easy integration into various business environments.

Benefit Effect

Implementing the EPSON TMT20 ii leads to improved transaction speeds, operational efficiency, and customer satisfaction. Its energy-efficient design and cost-effective printing technology also contribute to reduced overheads, making it a valuable asset for any business.

Warranty Information and FAQs

Epson provides a comprehensive warranty and support for the TMT20 ii, ensuring peace of mind and assistance with any operational queries. Our detailed FAQ section addresses common questions, aiding in the smooth adoption of this advanced printing solution.

Delivery Services (specific to the UAE)

Our reliable delivery service covers all major cities and emirates within the UAE, promising fast and secure delivery of your EPSON TMT20 ii. We are committed to ensuring that your business receives our products promptly, ready to enhance your operational capabilities.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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