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Epson TMU220B Receipt Printer Parallel Interface

Epson TMU220B Receipt Printer Parallel Interface

Regular price Dhs. 920.00 AED
Regular price Dhs. 1,050.00 AED Sale price Dhs. 920.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Epson TMU220B Receipt Printer Parallel Interface


The Epson TM-U220B Receipt Printer with a Parallel Interface is a robust and reliable printing solution, perfect for businesses that require high-speed and efficient receipt printing. This model is especially popular in the hospitality and retail industries due to its durability and easy-to-use features.

Product Description:

The Epson TM-U220B is designed to meet the needs of demanding environments, offering outstanding performance and flexibility. This impact printer is renowned for its ability to produce clear, quality prints at high speeds, making it an excellent choice for kitchens, bars, and retail counters where space and time are at a premium.

Key Features:

  • High-Speed Impact Printing: Fast print speeds enhance transaction efficiency.
  • Easy Paper Loading: Drop-in paper loading system simplifies the replacement process.
  • Two-Color Printing: Capable of printing in two colors to highlight special offers or critical information.
  • Durable Construction: Built to withstand the rigors of heavy-duty use in commercial settings.
  • Parallel Interface: Ensures reliable and steady connections for uninterrupted printing.

Product Quality and Performance:

The TM-U220B has a solid build designed to handle high-volume printing without faltering. It features an auto-cutter rated for 1.5 million cuts and a print head life of 150 million characters, ensuring long-term reliability and minimal maintenance.


  • Model: TM-U220B
  • Print Method: Dot matrix
  • Print Speed: Up to 6 lines per second
  • Interfaces: Parallel
  • Paper Width: 76 mm
  • Dimensions: 160mm x 248mm x 138.5mm
  • Weight: 2.5 kg

Purpose of Use:

The TM-U220B is ideally suited for businesses that need a sturdy and efficient printer for daily operations, such as restaurants for order printing, retail stores for receipts, and service centers for tickets.

How to Use:

Connect the TM-U220B to your system using the parallel interface, load the paper roll, and configure the printer settings through your POS software. This model is designed for straightforward operation, allowing for quick and easy paper replacements and maintenance.

Supported OS/Application/Industries:

This printer is compatible with various operating systems including Windows, ensuring seamless integration into most POS systems. It is particularly beneficial in hospitality and retail environments, where reliable receipt printing is crucial.

Benefits & Compatibility:

With its high-speed printing and robust design, the TM-U220B improves service delivery and operational efficiency. Its capability to print in two colors can be used to enhance communication on receipts, making it a versatile tool for business operations.

Warranty and FAQs:

NEO Digital offers a one-year warranty on the Epson TM-U220B, covering any defects or issues in functionality. For more detailed support and troubleshooting advice, customers can visit our FAQs section.

Delivery Services (UAE):

We provide fast and reliable delivery across the UAE, ensuring that your Epson TM-U220B arrives promptly and ready for installation.

After Sales Support:

At NEO Digital, we are dedicated to ensuring your satisfaction, providing comprehensive after-sales support for the Epson TM-U220B to help keep your business running smoothly.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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