NEOTECH
Mobile Tablets - ET85 Rugged 2-in-1
Mobile Tablets - ET85 Rugged 2-in-1
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ET85 Rugged 2-in-1 High-Performance Tablet
Overview:
Discover the Zebra ET85 Rugged 2-in-1 Tablet, your durable and flexible partner for challenging environments. Engineered for the professionals who face the toughest work conditions, the ET85 combines the portability of a tablet with the functionality of a laptop, ensuring unmatched productivity no matter where the job takes you.
Product Description:
The Zebra ET85 Rugged 2-in-1 Tablet is designed to deliver top-tier performance and durability. With its advanced Intel Core i5-8250U processor, 10.1-inch high-resolution display, and up to 10 hours of battery life, this device is built to keep up with your demanding schedule. Its rugged design withstands drops and spills, while customizable configurations and enhanced security features make it the perfect tool for any task.
Key Features:
- Rugged Durability: Withstand drops up to 1.8 meters and IP65 rated for dust and water resistance.
- Versatile 2-in-1 Design: Easily switches between tablet and laptop modes with a keyboard dock.
- Powerful Performance: Powered by an Intel Core i5-8250U processor for efficient multitasking.
- Extended Battery Life: Offers up to 10 hours of continuous use on a single charge.
- Comprehensive Connectivity: Features Wi-Fi, Bluetooth, optional 4G LTE, USB, and HDMI ports.
- Advanced Security: Equipped with a fingerprint and smart card reader for enhanced data protection.
Quality and Performance:
The ET85 Tablet sets a new standard for rugged mobile computing, boasting a powerful Intel Core i5 processor and a durable design that ensures it can handle even the most extreme conditions, from freezing temperatures to desert heat, without skipping a beat.
Specifications:
- Processor: Intel Core i5-8250U
- Display: 10.1-inch, 1920 x 1200 resolution
- Battery Life: Up to 10 hours
- Connectivity: Wi-Fi, Bluetooth, optional 4G LTE
- Security: Fingerprint and smart card reader
- Durability: IP65 rating, withstands drops from 1.8 meters
Purpose of Use:
Ideal for fieldwork, logistics, and industries requiring a robust computing solution, the ET85 supports a wide range of applications, ensuring you stay productive whether you're in the office or out in the field.
Supported Operating Systems/Applications/Industries:
The ET85 is versatile enough to support various operating systems and applications, making it suitable for numerous industries including construction, manufacturing, logistics, and healthcare.
Benefit Effect:
With the ET85, users gain a reliable and secure mobile computing solution that enhances productivity and efficiency, while its rugged design ensures it can withstand the rigors of daily use in any environment.
Warranty Information:
This device comes with a 1-year warranty, highlighting Zebra's commitment to quality and customer satisfaction.
Delivery Services (specific to the UAE):
Enjoy swift and secure delivery across the UAE, ensuring your Zebra ET85 Tablet is delivered promptly, ready to transform your mobile computing experience.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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