NEOTECH
Ribbon Cartridge - Evolis R3012 Panel
Ribbon Cartridge - Evolis R3012 Panel
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Evolis R3012 Black TT+Varnish Ribbon (500 Prints)
Overview:
Introducing the Evolis R3012 2 Panel Ribbon, a superior card printing solution combining black thermal transfer (TT) and a clear varnish finish. Designed for dual-sided printing, it ensures sharp, vibrant text and images with added durability. Ideal for high-volume printing, this ribbon is compatible with Evolis printers, offering around 500 prints per roll.
Product Description:
The Evolis 2 Panel Ribbon Black TT+Varnish R3012 redefines quality and efficiency in card printing. Featuring a dedicated black panel for crisp text and images, and a varnish panel for enhanced card protection, it caters to all your professional printing needs. Whether for ID cards, access controls, or loyalty programs, the R3012 delivers consistent, professional results.
Key Features:
- Dual-Panel Design: Black TT for vivid prints and varnish for card protection.
- High Capacity: Approximately 500 prints per roll, perfect for large projects.
- Evolis Compatibility: Optimized for all Evolis card printers.
- Easy Installation: Quick and simple ribbon replacement to minimize downtime.
- Enhanced Durability: Varnish layer protects against wear and tear.
- Versatile Use: Suitable for ID cards, membership cards, and more.
Quality and Performance:
The Evolis R3012 Ribbon stands out for its unparalleled print quality and card longevity. Users appreciate its ability to produce professional-grade cards that withstand the test of time, with crisp text and images protected by a clear varnish layer.
Specifications:
- Color Panels: Black thermal transfer and clear varnish.
- Print Capacity: 500 prints.
- Compatibility: Designed specifically for Evolis card printers.
- Application: Ideal for various card printing needs, including ID and access control cards.
Purpose of Use:
This ribbon is engineered for businesses and organizations that demand both high-quality print results and card durability. From corporate ID badges to retail loyalty cards, the R3012 ensures your cards look professional and last longer.
Supported Operating Systems/Applications/Industries:
With universal compatibility across Evolis card printers, the R3012 Ribbon is a versatile choice for various industries, including corporate, education, healthcare, and retail, enhancing the security and branding of any organization.
Benefit Effect:
Employing the Evolis R3012 enhances both the aesthetic and functional quality of your cards. It guarantees that your cards not only look professional with sharp, black printing but also remain intact and legible for an extended period, thanks to the protective varnish.
Warranty Information and FAQs:
Each ribbon is backed by a standard warranty, assuring its quality and performance. For operational ease, our FAQ section addresses common questions and provides helpful tips for optimal use.
Delivery Services (specific to the UAE):
We ensure reliable and speedy delivery across the UAE, including major cities and emirates, highlighting our commitment to timely and secure delivery of your printing supplies.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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