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Evolis A5003 HeadClean Cleaning Kit

Evolis A5003 HeadClean Cleaning Kit

Regular price Dhs. 235.00 AED
Regular price Dhs. 275.00 AED Sale price Dhs. 235.00 AED
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Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Evolis A5003 HeadClean Cleaning Kit: Essential Maintenance for Evolis Printers


Introducing the Evolis A5003 HeadClean Cleaning Kit, your essential tool for maintaining the thermal printhead on Evolis card printers. Designed specifically for models like Tattoo, Pebble, Dualys, Securion, and Quantum, this kit includes 25 cleaning swabs infused with IPA alcohol, ensuring thorough cleansing and longevity of your printer.

Product Description

The Evolis A5003 HeadClean Cleaning Kit is a crucial maintenance item for anyone looking to extend the life and enhance the performance of their Evolis card printers. It is formulated to prevent costly printer repairs and printhead replacements, ensuring your print quality remains the best it can be. Regular use of the cleaning swabs not only clears dust, debris, and ink particle build-up but also helps maintain the printer’s efficiency.

Key Features

  • Compatibility: Ideal for Evolis Tattoo, Pebble, Dualys, Securion, and Quantum printers.
  • Contents: 25 cleaning swabs per pack.
  • Design: Each swab has a spatula foam tip and a plastic reservoir containing IPA alcohol for effective cleaning.
  • Purpose: Prevents damage and maintains print clarity.

Product Quality and Performance

Using the Evolis A5003 HeadClean Cleaning Kit as part of your regular printer maintenance helps prevent potential breakdowns and ensures consistent print quality. Trusted by professionals, these swabs are designed to be gentle on your printer’s delicate printhead, providing a safe and effective cleaning solution.


  • Kit Contents: 25 IPA alcohol cleaning swabs
  • Packaging: Each swab is individually packaged to preserve the integrity of the alcohol, ensuring each use is as effective as the first.

Purpose of Use

Designed for routine maintenance, the Evolis A5003 HeadClean Cleaning Kit addresses the specific needs of thermal printheads in high-usage environments, ensuring optimal functionality and prevention of common operational issues.

How to Use

To use, simply remove a swab from the pack, gently clean the printhead surface to remove any contaminants, and dispose of the swab responsibly. It is recommended to use a new swab after each ribbon replacement to maintain the best print results.

Supported Printers

This kit is suitable for a range of Evolis printers, including but not limited to the Edikio, Primacy, and Zenius models, enhancing their longevity and performance.

Benefits & Compatibility

  • Efficiency: Reduces downtime by maintaining key printer components.
  • Cost-effective: Helps avoid expensive repairs and replacements.
  • Compatibility: Suitable for a wide array of Evolis printer models.

Warranty and FAQs

For additional peace of mind, refer to the Evolis product service page for detailed FAQs and warranty options. Regular use of the HeadClean Cleaning Kit can significantly extend the operational lifespan of your printer.


The compact packaging of the Evolis A5003 HeadClean Cleaning Kit makes it easy to store and quick to access, with minimal environmental impact from its lightweight and efficient design.

Encouragement to Purchase

Keep your printer in pristine condition with the Evolis A5003 HeadClean Cleaning Kit. With delivery available across major cities, ensure your printer’s performance and longevity. Buy now and experience the difference in print quality and maintenance ease.

After Sales Support

Our commitment to your satisfaction extends beyond the sale. We offer comprehensive after-sales support to address any queries or concerns regarding the use of the Evolis A5003 cleaning kit.

Request for Customer Reviews and Testimonials

We value your feedback on the Evolis A5003 HeadClean Cleaning Kit. Please share your experiences to help us continue improving and to assist other customers in making informed decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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