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NEOTECH

Evolis Issengo - Credit card printer

Evolis Issengo - Credit card printer

Regular price Dhs. 12,578.00 AED
Regular price Dhs. 13,580.00 AED Sale price Dhs. 12,578.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Evolis Issengo: Secure Credit Card Printer

Overview:

Introducing the Evolis Issengo Credit Card Printer, a premier solution engineered for financial institutions that prioritize the secure and immediate issuance of credit and debit cards. This printer is distinguished by its integration of advanced security features, compact design, and user-friendly operation, making it perfectly suited for any banking environment.

Product Description:

The Evolis Issengo stands out for its commitment to security and operational efficiency. It boasts the innovative Kineclipse® process, designed to obscure any residual sensitive data, alongside an electromechanical locking system to deter unauthorized access. On-demand card design customization, coupled with its minimal footprint and simplified interface, ensures the Issengo is a top choice for financial institutions aiming to streamline their card issuance services.

Key Features:

  • Advanced Security: Kineclipse® process and electromechanical locks secure sensitive data and physical access.
  • High-Quality Printing: Offers full-color and monochrome printing with a glossy, high-resolution finish.
  • Fast Printing Speed: Dual-side color cards produced in just 32 seconds.
  • Versatile Encoding Options: Includes magnetic stripe, EMV chip, and contactless card personalization.
  • Compact and User-Friendly: Designed to fit any workspace with ease of operation.

Quality and Performance:

Evolis' reputation for excellence is exemplified in the Issengo, delivering outstanding print quality and durability. The printer's direct-to-card dye-sublimation and thermal transfer technology ensure each card is vivid and professional, meeting the high standards expected in the financial sector.

Specifications:

  • Printing Method: Direct-to-card dye-sublimation/resin thermal transfer
  • Resolution: 300 dpi for crisp, clear images and text
  • Encoding Features: Comprehensive options for magnetic stripe and chip encoding
  • Security Features: Kineclipse®, locking systems, and secure communication protocols

Purpose of Use:

Designed specifically for banks, credit unions, and financial institutions looking for a dependable, secure method to instantly issue credit and debit cards directly within their branches.

Supported Operating Systems/Applications/Industries:

The Issengo's built-in PC card ensures seamless integration with most banking systems and software, making it a versatile choice not only for the financial sector but also for retail, healthcare, and any industry requiring secure, personalized cards.

Benefit Effect:

Financial institutions benefit from the Issengo's enhanced security measures, operational efficiency, and the ability to offer clients immediate, personalized card issuance, elevating customer satisfaction and trust.

Warranty Information:

Evolis backs the Issengo Credit Card Printer with a robust 2-year warranty, underscoring its reliability and the brand's commitment to quality.

Delivery Services (specific to the UAE):

Our expansive delivery network ensures the Evolis Issengo reaches your branch swiftly and securely, covering every corner of the UAE, from bustling Dubai to serene Umm Al Quwain. Get ready to transform your card issuance process with efficiency, security, and speed.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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