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NEOTECH

FEC PP-9742W Performance Panel PC

FEC PP-9742W Performance Panel PC

Regular price Dhs. 6,070.00 AED
Regular price Dhs. 6,380.00 AED Sale price Dhs. 6,070.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

FEC PP-9742W Performance Panel PC

Overview:

Introducing the FEC PP-9742W, an ultra-slim All-in-One panel PC that combines cutting-edge technology with versatile design, making it perfect for a wide range of professional environments. Equipped with Intel Alder Lake processors and capable of supporting high-speed PCIe M.2 SSDs, this device offers exceptional performance and reliability.

Product Description:

The FEC PP-9742W redefines efficiency and style with its slim design and powerful capabilities. It uses the latest Intel H610 processor to deliver top-tier performance for even the most demanding applications. Whether it’s for digital signage, an industrial control system, or a self-ordering system in a large enterprise environment, this panel PC is designed to meet diverse business needs with its robust build and extensive feature set.

Key Features:

  • Powerful Processing: Intel Core i3 and i5 options ensure smooth operation under heavy loads.
  • Versatile Display: 22" True-Flat PCAP touch screen offers superior interactivity and clarity.
  • Flexible Mounting: Options for desktop, wall-mounted, or panel-mounted installations adapt to any setting.
  • Robust Connectivity: Includes multiple USB ports, dual RJ45, HDMI, and optional smart IO interfaces for comprehensive peripheral integration.
  • Energy Efficiency: Designed to optimize power usage without compromising performance.

Product Quality and Performance:

Crafted with an aluminum die-casting and plastic frame, the FEC PP-9742W is built to last. It operates efficiently within a broad temperature range, ensuring reliability in various working conditions. With a mean time between failures (MTBF) of 70K hours, it stands as a testament to durability and long-term performance.

Specifications:

  • Display: 22" TFT, 1920 x 1080, 250 nits brightness
  • CPU Options: Intel Core i3 12100TE, i5 12500T
  • Memory: Up to 32 GB DDR4 SO-DIMM
  • Storage: 1 x M.2 M Key for PCIe SSD
  • Connectivity: Wi-Fi (optional), multiple USB and RS232 ports, Giga LAN
  • Power Supply: 20V / 90W or 130W external adapter

Purpose of Use:

The FEC PP-9742W is ideal for businesses looking for a powerful, reliable, and aesthetically pleasing solution for digital signage, product displays, or operational controls. Its large screen and interactive touch capabilities make it suitable for enhancing customer interaction and operational efficiency in sectors like retail, hospitality, and healthcare.

How to Use:

To get started with the FEC PP-9742W, simply connect it to your network and power source, install the necessary software, and configure the settings to suit your operational needs. Its user-friendly interface ensures a quick setup and easy maintenance.

Supported Industries:

This panel PC is highly effective in retail, hospitality, healthcare, and industrial settings, providing a versatile platform for interactive applications, information displays, and transaction systems.

Benefits & Compatibility:

  • Enhanced User Experience: Offers a responsive and intuitive touch interface, improving interaction for users and customers alike.
  • High Customizability: Flexible IO options and mounting solutions cater to specific business requirements, enhancing usability and integration.
  • Superior Performance: Advanced hardware supports extensive multitasking and media applications, ensuring efficient operations.

Warranty and FAQs:

The FEC PP-9742W comes with a standard one-year warranty, with extended options available for increased assurance. The FAQ section provides insights into setup, troubleshooting, and best usage practices.

Delivery Services:

We ensure prompt and secure delivery of the FEC PP-9742W across regions, with expert installation services available to set up and optimize the system in your preferred environment.

After Sales Support:

Our dedicated support team is committed to providing exceptional after-sales service, ensuring that any issues are resolved quickly and your operations run smoothly.

Request for Customer Reviews and Testimonials:

We encourage users of the FEC PP-9742W to share their experiences and feedback. Your insights are invaluable in helping us improve our products and assisting others in making informed decisions.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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