Skip to product information
1 of 3

NEOTECH

Fec PP-9732W

Fec PP-9732W

Regular price Dhs. 9,223.00 AED
Regular price Dhs. 9,278.00 AED Sale price Dhs. 9,223.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

FEC PP-9732W: High-Performance All-In-One Panel PC

Overview:

The FEC PP-9732W is a robust all-in-one panel PC that offers superior performance and versatility for high-demand environments such as retail stores, hospitality venues, and information kiosks. With its sleek design and powerful features, this panel PC is engineered to enhance user interactions and streamline business operations.

Product Description:

The PP-9732W features a powerful Intel Celeron J6412 processor, ensuring efficient handling of multiple applications simultaneously. Its 22-inch touchscreen with PCAP technology offers users an intuitive and responsive interface, making it ideal for interactive applications. The device's fanless design promotes a quiet operation, making it suitable for noise-sensitive areas.

Key Features:

  • Powerful Intel Processor: Equipped with the Intel Celeron J6412 for reliable and fast performance.
  • Large Touchscreen Display: 22-inch PCAP touchscreen provides a clear and responsive user interface.
  • Fanless Design: Ensures silent operation, perfect for quiet environments like libraries and specialty shops.
  • Flexible Mounting Options: Can be desktop mounted, wall-mounted, or panel-mounted, offering versatility in placement.
  • Robust Connectivity: Features multiple USB ports and high-speed PCIe M.2 SSD support for enhanced data transfer speeds.

Product Quality and Performance:

Constructed with high-quality materials, the FEC PP-9732W is built to withstand the rigors of daily use in busy commercial settings. Its durable design ensures long-term reliability, while its advanced thermal solutions keep the system cool and efficient during extended use.

Specifications:

  • Processor: Intel Celeron J6412
  • Display: 22-inch full HD PCAP touchscreen
  • Storage: High-speed PCIe M.2 SSD
  • Connectivity: Multiple USB interfaces, Ethernet
  • Mounting Options: Desktop, wall-mounted, or panel-mounted

Purpose of Use:

The FEC PP-9732W is designed for businesses that require a dependable and interactive solution for point-of-sale systems, digital signage, or customer service stations. It is particularly effective in environments that value customer engagement and operational efficiency.

How to Use:

To set up the PP-9732W, integrate it into your business environment by choosing the appropriate mounting option, connect it to your network and peripheral devices, and configure the software according to your business needs. Regular maintenance includes software updates and ensuring the touchscreen remains clean and responsive.

Supported OS/Application/Industries:

While specific operating system details weren't provided, the hardware suggests it can support Windows and other popular systems, making it adaptable to a variety of applications in retail, hospitality, and beyond.

Benefits & Compatibility:

  • Enhanced User Interaction: The large touchscreen enhances customer interactions, making it ideal for service-oriented businesses.
  • Versatile Installation: Multiple mounting options allow for use in a variety of spaces and setups.
  • Quiet Operation: Fanless design is perfect for maintaining a quiet atmosphere.
  • High-Speed Performance: Fast processing and quick data access streamline operations and improve service delivery.

Warranty and FAQs:

The FEC PP-9732W comes with a standard manufacturer’s warranty that covers hardware failures and defects. Additional support and detailed FAQs are available through the manufacturer’s customer service, ensuring users can maximize the utility of their device.

Delivery Services (UAE):

NEO Digital provides fast and reliable delivery services across the UAE, ensuring businesses can quickly benefit from the capabilities of the PP-9732W.

After Sales Support:

Our dedicated support team offers comprehensive assistance with setup, troubleshooting, and maintenance, helping businesses maintain continuous operation with minimal downtime.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4