NEOTECH
Fec PP-1635
Fec PP-1635
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
FEC PP-1635: Advanced All-in-One Panel PC
Overview:
The FEC PP-1635 is a compact and powerful all-in-one panel PC, ideal for retail and hospitality environments that demand a combination of style, performance, and reliability. This device is designed to handle everything from point of sale transactions to complex operational processes with ease.
Product Description:
The PP-1635 features a fanless design that enhances its reliability and durability by eliminating the most common point of mechanical failure—fans. This makes the PP-1635 perfect for dusty or greasy environments such as kitchens or industrial settings. It’s powered by an Intel Celeron J1900 quad-core CPU, ensuring smooth operation even under the load of demanding applications.
Key Features:
- Powerful Intel Celeron Processor: Delivers robust performance for applications in retail and hospitality.
- Fanless Design: Increases reliability and durability, especially in harsh environments.
- Compact Footprint: Ideal for space-constrained areas, enhancing work efficiency without occupying extensive counter space.
- Bezel-Free Projected Capacitive Touch: Offers an elegant look and a user-friendly interface.
- Extensive Connectivity: Includes multiple USB ports and wireless networking capabilities to support a wide range of peripherals.
Product Quality and Performance:
Built with an aluminum die-cast chassis, the FEC PP-1635 is not only visually appealing but also rugged enough to withstand the wear and tear of busy commercial environments. Its high-quality build and thermal management ensure long-lasting performance.
Specifications:
- Processor: Intel Celeron J1900 quad-core
- Memory: Configurations available with up to 4GB RAM
- Storage: Options include a 128GB SSD for rapid data access and software loading
- Display: 15-inch projective capacitive touch screen, offering multi-touch support
- Connectivity: USB, Ethernet, Wi-Fi options for comprehensive network integration
Purpose of Use:
The PP-1635 is designed for businesses that require a reliable and efficient interface for interacting with customers and managing operations. It’s perfect for POS systems in retail stores, order management systems in restaurants, or check-in systems in hotels.
How to Use:
To set up the PP-1635, connect it to your business network and peripheral devices, install the necessary software, and configure it for your specific operational needs. The touch screen interface simplifies user interaction, making training staff quick and easy.
Supported OS/Application/Industries:
This panel PC runs on Windows 10 IoT, allowing for compatibility with a wide range of commercial applications and making it suitable for nearly any business operation that requires a graphical user interface and network connectivity.
Benefits & Compatibility:
- Enhanced User Experience: Provides a smooth, responsive interface that can significantly enhance customer and staff interaction.
- Reduced Operating Costs: Fanless design reduces maintenance needs and potential downtime.
- Adaptability: Suitable for a variety of business environments thanks to its robust build and versatile mounting options.
Warranty and FAQs:
The FEC PP-1635 comes with a standard manufacturer's warranty, which covers parts and labor for hardware defects. Comprehensive support and service options are available to help with installation, configuration, and troubleshooting.
Delivery Services (UAE):
NEO Digital ensures prompt delivery across the UAE, helping businesses quickly deploy new technology solutions.
After Sales Support:
Our dedicated support team is ready to assist with any technical issues or questions about the FEC PP-1635, ensuring seamless operation and maximum uptime for your business.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.