NEOTECH
Fec PP-8643
Fec PP-8643
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
FEC PP-8643: Ultra-Large All-In-One Panel PC
Overview:
The FEC PP-8643 redefines customer interaction with its mega-size 32-inch monitor. This all-in-one panel PC combines impressive display capabilities with advanced computing power, making it ideal for digital signage and sophisticated POS applications that require engaging visual presentations.
Product Description:
Equipped with the Intel® H81 Chipset and a selection of powerful Intel® processors from Celeron® to Core™ i5, the PP-8643 delivers unparalleled performance in various commercial settings. This device is designed to captivate and engage users, offering an immersive experience that enhances customer service and increases sales potential.
Key Features:
- Mega-Size Display: 32-inch screen provides a large, vibrant display area for interactive applications and high-definition content.
- Flexible Processor Options: Choose from Intel® Celeron®, Core™ i3, or Core™ i5 processors to tailor the system’s performance to your specific needs.
- Robust Connectivity: Includes comprehensive I/O options to connect with multiple peripherals and network systems.
- Durable and Stylish Design: Features a sleek, modern look with a robust build quality that stands up to the demands of daily use in busy environments.
- Easy Customization: Modular design allows for simple upgrades and maintenance, ensuring long-term utility and performance.
Product Quality and Performance:
The PP-8643 is crafted with premium materials and engineered to meet high standards of durability and reliability. Its thermal management system ensures it operates efficiently, even under the stress of continuous use, making it a reliable choice for busy retail spaces, restaurants, and public venues.
Specifications:
- Chipset: Intel® H81
- Processor Options: Intel® Celeron®, Core™ i3, or Core™ i5
- Display: 32-inch HD monitor
- Connectivity: USB, Ethernet, optional Wi-Fi and Bluetooth
- Operating System Compatibility: Supports major operating systems, enhancing its versatility for different business applications.
Purpose of Use:
The FEC PP-8643 is perfect for businesses that want to enhance customer engagement through dynamic digital displays or sophisticated interactive applications. It is particularly effective in environments such as retail stores, hospitality venues, and corporate lobbies where visual impact is key to attracting and retaining customer attention.
How to Use:
To get started with the PP-8643, integrate it into your existing network via its Ethernet or optional Wi-Fi connection, set up the desired software on its Windows-compatible platform, and customize the display settings to suit your content needs. Regular maintenance should focus on software updates and hardware checks to maintain optimal performance.
Supported OS/Application/Industries:
This panel PC is versatile enough to support Windows operating systems, making it suitable for a wide range of applications including retail, hospitality, and corporate information systems. Its robust design and large display also make it ideal for industrial applications where visibility and reliability are critical.
Benefits & Compatibility:
- Enhanced Visual Engagement: Large display enhances user interaction and customer satisfaction.
- Versatile Performance: Capable of running complex applications smoothly to meet various business needs.
- Long-Term Reliability: Designed to withstand long hours of operation in public and commercial settings.
- Ease of Integration: Modular components and extensive connectivity options ensure it fits into any IT ecosystem.
Warranty and FAQs:
The FEC PP-8643 comes with a manufacturer's warranty that covers hardware failures and defects, ensuring peace of mind for business owners. Comprehensive FAQs and technical support are available through NEO Digital’s customer service.
Delivery Services (UAE):
NEO Digital offers reliable delivery services across the UAE, ensuring that your new FEC PP-8643 arrives safely and promptly, ready for installation.
After Sales Support:
Our dedicated support team is available to assist with any setup, configuration, or maintenance questions, providing expert advice and prompt solutions to ensure your investment continues to meet your business needs.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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