NEOTECH
Fingerprint Smart Lock for Glass Door – NEOTECH NT-RD32A
Fingerprint Smart Lock for Glass Door – NEOTECH NT-RD32A
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Secure your glass door with NEOTECH NT-RD32A Smart Lock. Enjoy multiple unlock modes, durable zinc alloy build, and app management. Shop now in the UAE!
Overview
The NEOTECH NT-RD32A Fingerprint Smart Lock is a cutting-edge solution for glass doors, combining innovation, security, and convenience. With six unlocking methods, seamless app integration, and eco-friendly zinc alloy construction, this smart lock is ideal for homes, offices, and retail spaces. Built to last, it features a sleek design, robust security measures, and quick installation, ensuring maximum usability.
Product Description
The NEOTECH NT-RD32A Fingerprint Smart Lock revolutionizes access control for glass doors. Designed with advanced biometric recognition, it stores up to 500 fingerprints and ensures ultra-fast scanning in less than 0.5 seconds. Equipped with a durable zinc alloy frame and multi-mode unlocking (fingerprint, PIN, card, app, and more), this lock offers flexibility and reliability. Its smart app management system allows remote access, real-time monitoring, and easy user management, making it perfect for modern security needs.
Key Features
- Six Unlock Modes: WiFi (optional), BLE, fingerprint, PIN code, card, and app.
- High Fingerprint Capacity: Stores up to 500 fingerprints.
- Fast Scanning: Unlocks in under 0.5 seconds.
- Emergency Power Supply: USB interface for power loss scenarios.
- Durable Material: Built with eco-friendly zinc alloy.
- Time-Limited Passwords: Ideal for temporary access control.
- Smart App Integration: Manage access and monitor activity remotely.
- Customizable Design: OEM/ODM options available.
Specifications
- Model Number: NT-RD32A
- Material: Zinc Alloy
- Fingerprint Storage: 500 pieces
- Unlock Times: 200,000+ operations
- Scanning Time: < 0.5 seconds
- Power Supply: 4x AA batteries
- Battery Life: Supports 10,000 operations
- Working Temperature: -20°C to 65°C
- Door Thickness: 10–15mm
- Weight: 3 kg
- Color Options: Black and Chrome
Supported OS/Application/Industries
- OS Compatibility: Supports BLE and WiFi for Android and iOS.
- Applications: Offices, retail stores, shopping malls, residential buildings.
Benefits & Compatibility
- Enhanced security for offices and homes.
- Energy-efficient design with a low power warning system.
- Compatible with glass, wood, and aluminum doors.
- Supports a wide range of user authentication methods.
Purpose of Use
Designed for high-security environments, the NT-RD32A is perfect for enhancing safety and convenience in offices, homes, and commercial spaces.
How to Use
- Install the lock on a glass door (10–15mm thick).
- Download the TTLock app for easy setup.
- Register and store fingerprints, PIN codes, or cards.
- Use the app to monitor access and manage users remotely.
Packaging/Weight/Dimension
- Single Unit Size: 17 x 15 x 5 cm
- Gross Weight: 3 kg
- Packaging Details: Foam-packed inner box; 4 sets per carton.
Warranty and FAQs
- Warranty: 1-year coverage with free replacement during the warranty period.
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FAQs:
-
Q: Can it be used on wooden doors?
A: Yes, with a thickness of ≥35mm. -
Q: What happens if the battery dies?
A: Use the emergency USB power supply.
-
Q: Can it be used on wooden doors?
Performance, Quality, Durability, and Reliability
The NT-RD32A excels in durability and reliability, surpassing 200,000 unlocking cycles and adhering to ISO 9001 standards. Its zinc alloy build ensures resilience in extreme temperatures and high humidity.
Best Price Guarantee
We ensure competitive pricing across the UAE. If you find a lower price elsewhere, we’ll match it. Shop confidently with NEOTECH!
Shop Today & Receive Your Delivery Across the UAE!
Order now to enjoy fast, reliable delivery across all major cities in the UAE. Your smart lock solution is just a click away!
Request for Customer Reviews and Testimonials
We’d love to hear from you! Share your experience with NEOTECH NT-RD32A to help others make informed decisions.
After-Sales Support
Our dedicated support team ensures a hassle-free experience with technical assistance and maintenance services.
Get in Touch
For queries or assistance, contact us via email or phone. Our team is ready to support your needs.
Stock Availability
While we maintain regular stock, availability may vary. For urgent orders, please contact us to confirm before purchasing.
Disclaimer
All product information is for general guidance and subject to change without notice. Images are for illustration purposes and may differ from the actual product. Verify details with our sales team before purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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