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NEOTECH

Fujitsu FP2000

Fujitsu FP2000

Regular price Dhs. 1,480.00 AED
Regular price Dhs. 1,650.00 AED Sale price Dhs. 1,480.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

FP2000: Swift & Versatile POS Printer

Overview

Introducing the FP2000 Thermal POS Receipt Printer – your solution for rapid, high-quality transaction documentation. Designed for diverse business environments, this printer offers unparalleled compatibility, efficiency, and durability, making it a cornerstone for retail, hospitality, and more.

Product Description

The FP2000 stands out with its swift printing capabilities, delivering receipts at a speed of 200mm per second without compromising on quality. Its 203 dpi resolution ensures crisp, clear text and graphics, enhancing customer satisfaction. With robust connectivity options like USB, Ethernet, and Serial interfaces, it integrates seamlessly into any POS system. Its compact, energy-efficient design not only saves space but also reduces operational costs, making the FP2000 a smart choice for businesses looking to improve their transactional efficiency.

Key Features

  • Rapid Printing: Up to 200mm/second for quick transaction processing.
  • High Resolution: 203 dpi for crisp, clear receipts.
  • Versatile Connectivity: USB, Ethernet, and Serial options for easy integration.
  • Durable Design: Built to last in busy environments.
  • Energy Efficient: Reduces energy costs, benefiting your bottom line and the planet.
  • Customizable Receipts: Add logos or branding to enhance the customer experience.

Quality and Performance

The FP2000's durability and reliability are unmatched, offering consistent performance in the most demanding settings. Its high-quality printouts and fast processing speed ensure that customer transactions are handled efficiently and professionally.

Specifications

  • Speed: 200mm/second
  • Resolution: 203 dpi
  • Connectivity: USB, Ethernet, Serial
  • Paper Type: Thermal
  • Design: Compact, rugged, energy-efficient

Purpose of Use

Ideal for any business that values efficiency and quality in transaction documentation, the FP2000 enhances operational workflows and customer service across retail, hospitality, and beyond.

Supported Operating Systems/Applications/Industries

The FP2000's broad compatibility makes it perfect for a wide range of industries, supporting various POS systems and operational environments with ease.

Benefit Effect

By incorporating the FP2000 into your business, expect a noticeable improvement in transaction handling speed, customer satisfaction, and operational efficiency, all while contributing to environmental sustainability.

Warranty Information and FAQs

Comes with a 1-year warranty, ensuring peace of mind and reliability. Our comprehensive FAQ section addresses common concerns, aiding in troubleshooting and maximizing the printer's benefits.

Delivery Services (specific to the UAE)

Our commitment to prompt and secure delivery services across the UAE guarantees that your FP2000 Thermal POS Receipt Printer arrives when you need it, ready to enhance your business operations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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