NEOTECH
G&D ProNote 300 Banknote Counter
G&D ProNote 300 Banknote Counter
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the ProNote 300 Banknote Counter. Count up to 1,500 notes per minute with advanced authentication features. Ideal for banks, retailers, and currency exchange companies.
Overview:
The G&D ProNote® 300 Banknote Counter is designed for bank branches, currency exchange companies, and retailers. It combines high-speed counting with advanced security features, ensuring efficient and accurate cash handling.
Product Description:
The ProNote® 300 is a compact yet powerful banknote counter that offers flexibility and superior speed. It processes up to 1,500 banknotes per minute and supports up to 30 currencies. Featuring an intuitive LCD touch screen, it ensures easy operation and customization. The advanced infrared sensors provide high-level authentication, making it reliable and secure for various cash processing needs.
Key Features:
- High-Speed Processing: Counts up to 1,500 banknotes per minute.
- Advanced Security: Infrared sensors ensure high-level authentication.
- Multi-Currency Capability: Supports up to 30 different currencies.
- User-Friendly Design: Intuitive LCD touch screen for easy operation.
- Compact and Portable: Small footprint and lightweight design.
- Future-Ready Flexibility: Easy updates for new requirements and functionalities.
Product Quality and Performance:
The ProNote® 300 is renowned for its exceptional quality and performance. It undergoes rigorous testing to ensure reliability and durability, consistently receiving positive reviews and high ratings from users.
Specifications:
- Model: ProNote® 300 Banknote Counter
- Speed: Up to 1,500 banknotes per minute (counting); up to 1,200 banknotes per minute (authentication)
- Currency Processing: Supports up to 30 currencies
- Dimensions: 255 × 263 × 268 mm
- Weight: Approximately 6.5 kg
- Electrical Specifications: AC 100–240V, 50/60 Hz
- External Connections: LAN, Print (RJ11), external display, USB, SD card
- Certificates: CE, RoHS
Purpose of Use:
The ProNote® 300 is designed to streamline cash processing in bank branches, currency exchange companies, and retail environments. It ensures efficient and accurate handling of banknotes, making it a valuable asset for businesses dealing with large volumes of cash.
How to Use:
- Power on the ProNote® 300 and connect required external devices (LAN, Print, external display, USB, SD card).
- Load banknotes into the hopper.
- Select the desired processing mode (counting, authentication, value counting).
- Start processing using the intuitive LCD touch screen.
- Review processed banknotes in the stacker and handle any rejects accordingly.
- Maintain the system regularly following the manufacturer’s guidelines.
Supported OS/Application/Industries:
The ProNote® 300 is compatible with various operating systems and applications, making it suitable for use in diverse industries such as banking, retail, and currency exchange. Its versatility and efficiency enhance cash management processes across different sectors.
Benefits & Compatibility:
- Enhanced Efficiency: Speeds up cash handling processes significantly.
- Advanced Security: Ensures high security with infrared sensors.
- Broad Compatibility: Works with multiple currencies and integrates with various software systems.
- Cost-Effective: Reduces operational costs through efficient performance.
- Energy Efficiency: Designed to consume less power while delivering high performance.
Warranty and FAQs:
- Warranty: The ProNote® 300 comes with a one-year comprehensive warranty.
- FAQs: For detailed FAQs, visit the Neotech product services page. For support, contact our sales representative. If issues persist, initiate the RMA process.
Packaging/Weight/Dimension:
- Packaging: Secure and protective to prevent damage during transit.
- Weight: Approximately 6.5 kg for easy handling.
- Dimensions: 255 × 263 × 268 mm for a compact footprint.
Shop Today & Receive Your Delivery Across the UAE!
Experience swift and reliable delivery across the UAE. Shop today and enhance your business operations with the ProNote® 300. Enjoy efficient and timely service from Neotech.
Best Price Guarantee:
We offer the best prices in Dubai, UAE. If you find a lower price, we will match it. Shop now for the best value and quality.
After Sales Support:
Our dedicated team is committed to providing exceptional after-sales support to ensure your satisfaction.
Request for Customer Reviews and Testimonials:
We value our customers’ feedback. Share your experiences to help us improve and inform others about the benefits of the ProNote® 300.
Stock Availability:
While we strive to keep our inventory up to date, we will notify you promptly if any items are out of stock. For time-sensitive orders, please contact us to verify stock availability before placing your order.
Get in Touch:
For questions or concerns about our products, pricing, or availability, or to provide feedback, our team is here to support you anytime.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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